Introduction

This guide walks you through removing and replacing the SSD (Solid State Drive) in the HP 14-dq5009nr. Whether you're upgrading to a larger capacity or replacing a faulty SSD, this guide ensures you can do it safely and effectively. An SSD (Solid State Drive) is a type of storage device used to store and access data. It plays a key role in how fast your device operates.

  • Function:
    • The SSD is the laptop’s primary storage component.
    • It stores your operating system, programs, and files.
  • Failure Symptoms:
    • Slow boot-up
    • Frequent crashes
    • Error messages like “Boot Device Not Found”
    • Laptop not recognizing internal storage

Before you begin this repair, power off and unplug your laptop.

  1. fNNLNXTsYZBZC3Jt
    fNNLNXTsYZBZC3Jt
    WjmG1JKQXPAH4nio
    GVWyxuAXNQIdS3AF
    • Peel the rubber feet off the bottom casing to reveal hidden screws.

    • Keep the rubber feet for reassembly.

    • Make sure the device is completely powered off before replacement.

  2. vwaMpvoWKNH4H1UP
    vwaMpvoWKNH4H1UP
    lVJTDvk2pGdOppUw
    • Use a Philips #0 screwdriver to remove the eight screws from the back case.

    • Six 7 mm-long screws.

    • Two 4.8 mm-long screws

  3. xNFsM6mOCoMimVQZ
    xNFsM6mOCoMimVQZ
    nBX2sIhDiIDnKJtB
    ORlG5XbYZYPY3BAf
    • Use a plastic opening tool to separate the back case from the palmrest keyboard assembly. Gently pry the back cover from the device.

    • Start from a corner of the device and run the opening tool along the edge of the cover to release the clips before you separate them.

    • Be careful to not bend or crack the back cover.

  4. XPvoSwAgF1ZP13Xv
    XPvoSwAgF1ZP13Xv
    NZwXMEwO4nljLWnf
    • Use a Phillips #0 screwdriver to remove the four 3 mm screws that secure the battery to the chassis.

  5. y5Q4VtysyTK5Ashe
    y5Q4VtysyTK5Ashe
    VOmIdInMu6SkEejV
    EPgZPuiAoNv4raKc
    • Angle the battery up slightly and gently pull it from the socket on the motherboard.

  6. EeuSKEjXmS1mbNqi
    EeuSKEjXmS1mbNqi
    L3wmlCb6I1V3uYJZ
    • Use a Phillips #0 screwdriver to remove the single 3 mm screw that secures the SSD to the motherboard.

    • If there is tape holding the card down remove the tape before unscrewing it.

  7. oVQbBe22X5qMAwtL
    oVQbBe22X5qMAwtL
    I6TAQKi3PwiLFS6J
    SoLqnJGBw2gst1bv
    • The SSD card may pop up at a shallow angle when the screw is removed.

    • Grip the end of the SSD and pull it away from the connector to remove it.

    • During reassembly, insert the SSD at a shallow angle into its board connector.

Conclusion

To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.

Ryan Turner St Pierre

Member since: 12/02/25

389 Reputation

0 comments