Introduction

Is your device failing to boot, frequently crashing, giving you blue screens? If said case is so, you may have damaged RAM. The RAM is a vital component of your device that is responsible for storing short term information. In the event of it being damaged your device will not operate.

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    • For your safety, unplug all peripheries, discharge the battery below 25%, and power down your device before beginning disassembly.

    • Remove the two rubber feet on the lower case.

    • If you intend to reuse the rubber feet: Use a hairdryer or iOpener to lightly heat the feet to loosen the adhesive that secures them prior to removal. Take care not to stretch out the rubber.

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    • Remove the six M2XL6 Phillips screws that secure the lower case.

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    • Insert a nylon spudger into the seam between the lower case and chassis.

    • Pry around the entire perimeter until the lower case fully releases.

    • Remove the lower case.

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    • Two clips secure each RAM module in place, one on each side. Using your fingers, spread the clips away from the RAM module.

    • When released, the RAM modules will pop up at a slight angle.

    • Slide the RAM module straight out to remove it.

Conclusion

To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.

Tristan Virgo

Member since: 19/02/25

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