I have a ListView with custom-made cells (items).
This ListView represents a conversation between two persons exchanging messages with my application. Each time a message is added, the conversation auto-scrolls to the last item.
I am facing a few "strange" issues :
When a user writes a rather long message (say, 10 lines), it can then take up almost the whole screen (meaning the space allocated to the ListView) which is normal of course but then the scrolling is somewhat broken.
First, when the list auto-scrolls to this message, a big white space appears below the item all the way down to the bottom of my ListView. See picture : 
And when messages are very short (single line) :

Second, and in all cases, the scroll speed is way to fast. A single mous-wheel "stroke" (the feeling in your finger as you scroll) will move the scroll bar too fast : up to 4 small messages are scrolled ! That's too much !
So question is : how to control the scroll speed ? How to slow it down ? Why is there this big white space ? Thanks for the help !
[UPDATE 1]
Requested by @CurtisHx my ListView XAML is as follow :
I hope it helps understanding my issue!