56

I have a Toshiba Canvio 3.0 external HDD. It has USB 3.0. It flashes blue if you connect it to a USB 3.0 port. If it is a 2.0 port, the light becomes white.

Yesterday, I plugged it in and the light was blue. Now, I plugged it in the same port and the light is white.

Can I somehow detect if the USB port I just plugged in is 2.0 or 3.0? I want to know if there is a problem with the device or the USB port I'm using.

Edit: I'm using Windows 8.1

padawan
  • 669

6 Answers6

87

To check whether the USB device itself is USB 2.0 or 3.0, use USB Device Tree Viewer (on a computer). Then disconnect all your USB devices on the computer, and reconnect the USB in question. You'll see it appear on the sidebar on the left. Click it. On the right, scroll down about 1/4 of the page. In the section 'Connection Information', look at the Device Bus speed. These are what you should be looking for:

USB 2: Device Bus Speed : 0x02 (High-Speed)

USB 3: Device Bus Speed : 0x03 (Super-Speed)

Another way:

  1. Open the Charms Bar by dragging the cursor to top right of the screen or by pressing Win + C. 2. Select Settings and then Change PC settings.
  2. Select the Devices under PC settings application.

As mdpc said, the device you plug the USB device into should have different signs or colours to show if the actual ports are USB 2 or 3:

USB 2:

enter image description here enter image description here

USB 3 (the sign on the left image says 'SS' and the usb sign. SS = SuperSpeed as said above):

enter image description here enter image description here

There are many more methods. Check Microsoft's website for info on the different signs you can see.

zylstra
  • 4,148
ᔕᖺᘎᕊ
  • 6,393
22

Sometimes, if you plug the USB3.0 device too slowly, it is recognized as 2.0.

Why ? Because the 3.0 line of pins is in a second row so if the protocol handshake is finished before your device is fully plugged in, it will never get USB3.0 speed.

This is particulary annoying when using USB keys like the Extrem series from sandisk as the plug is on springs and is frequently diving too slowly into the port. If you own this specific model, be carefull to not touch or press the retractor button while inserting it. If you touch it, the USB plug will be on springs. If you don't touch the button at all, the USB plug will insert correctly.

fiduce
  • 321
9
  • Just look at ports and plugs and if they are blue then it is USB3.
  • USB 3.0 plugs with 5 additional pins (9 in total) to get Super Speed.
    enter image description here enter image description here
Niko Fohr
  • 1,616
Premraj
  • 2,356
8

I understand that the USB standard indicates that the USB 3 port will have a blue color plastic tab inside the plugin.

mdpc
  • 4,489
7

I am not a fan of posting commercial crap, but I was looking for the fast and easy way out, and you are probably also :)

I found a tool called USBDeview which can be downloaded free and will give u extensive information on all your USB ports (including exact version). As far as I can see the version column shows the version of the port and not the attached device (I know for a fact I put in a USB 3.0 stick, and it is showing version 2, so it is my computers port, which is quite likely 2.0 ) :)

My virus scan did not report any probs, and it doesn't require any install, just a simple exe. Here's a download link. http://www.nirsoft.net/utils/usb_devices_view.html

Robert V
  • 71
2

Many computer manufacturers do not clearly mark USB port versions. Use the Device Manager to determine if your computer has USB 1.1, 2.0, or 3.0 ports:

Open the Device Manager.
In the "Device Manager" window, click the + (plus sign) next to Universal Serial Bus controllers. You will see a list of the USB ports installed on your computer.
    If your USB port name contains "Universal Host", your port is version 1.1.
    If the port name contains both "Universal Host" and "Enhanced Host", your port is version 2.0.
    If the port name contains "USB 3.0", your port is version 3.0.

This is document aout in the Knowledge Base.

Kamble Tanaji
  • 129