Professionalism/Joseph Mangan and the A380

Joseph Mangan’s Background and Purpose

Joseph Mangan was an American aerospace engineer who relocated from Kansas City, Kansas to Vienna, Austria to serve as Chief Engineer at TTTech Computertechnik[1]. Mangan was known not only for his technical expertise surrounding microchip engineering in the aerospace industry, but also for his firm belief that engineers carry a solemn duty to uphold the safety of end-users. Mangan viewed certification of aviation systems as a moral obligation in correspondence with technical obligations. He believed that he could not in good conscience sign off on systems he believed to have potential flaws that could prove fatal. His ethical stance was tested when he encountered a flaw in the Airbus's A380 pressurization system stemming from a TTTech microchip, and chose to act rather than allow it to be swept under the rug[2].

State of Airbus, 2004

At the time of Mangan’s discovery of the potentially faulty pressurization system, Airbus was preparing to launch the A380 for commercial use. The Airbus A380 was set to be the largest passenger plane in the world, with a capacity exceeding 800 people. The A380 was designed with intentions to challenge Boeing’s dominance in the commercial aviation industry, representing a flagship project for the parent company of Airbus, European Aeronautic Defense and Space Company. However, the program was already over budget by more than 1.5 billion euros, with pressure ramping up to meet delivery deadlines in order to recoup investments[3]. The situation generated urgency that created an environment in which technical shortcuts or oversights could become tempting and even encouraged. This emphasized Mangan’s commitment to public safety over monetary and scheduling concerns.

TTTech’s Role in the A380 Project

TTTech Computertechnik, based in Vienna, Austria, was a company involved in developing computer chips for use in the Airbus A380’s cabin pressurization system. These chips were designed to control the aircraft’s outflow valves, which are responsible for regulating cabin pressure at high altitudes[1]. Mangan served as Chief Engineer at TTTech and was directly involved in the design and oversight of these systems. According to Mangan’s own writings, he was responsible for ensuring that the hardware met necessary safety requirements and complied with engineering standards expected in the aerospace industry.

While TTTech maintained that their systems were developed with adequate diligence, the company came under investigation after Mangan reported safety concerns to EASA[2]. Mangan alleged that internal pressure to meet deadlines and deliver components ahead of Airbus’s upcoming launch led to corners being cut in the development and testing process. These claims placed TTTech at the center of regulatory scrutiny.

Amid this high-pressure development cycle, Mangan played a dual role: both advancing the technical deliverables and acting as a gatekeeper for engineering integrity. His professional position required navigating the tension between engineering caution and commercial urgency. He worked within a firm where innovation was prized, but where the burden of aviation-grade safety assurance had not yet been culturally internalized[4]. TTTech’s broader role in the A380 project must therefore be understood not just in terms of the hardware it supplied, but also in the organizational learning curve it was undergoing at the time.

Computer Chip Concerns

In 2004, aerospace engineer Joseph Mangan raised critical safety concerns regarding the Airbus A380's cabin pressurization system. Mangan’s concern focused on the microprocessors developed by TTTech Computertechnik, where he was employed at the time as Chief Engineer. These microprocessor systems controlled the aircraft’s outflow valves. These valves regulate cabin pressure while flying. Four identical outflow valves were used in the Airbus’ system, these controlled by the computer chip under Mangan’s suspicion[1]. A flaw in this chip would cause all valves to malfunction simultaneously, likely leading to a rapid loss of cabin pressure. In such a scenario, all passengers, as well as potential flight crew and pilots, would be rendered unconscious in seconds. Mangan found and identified this concern as a “deadly threat to passenger safety”[4]. Mangan also maintained this was not a concern with only some of the chips. He contended that “if one fails, they all fail”, presenting an almost certain loss of flight control[1].

Mangan discovered that, under certain data, the system executed unpredictable commands, possibly causing the pressure valves to open accidentally. He continued to alleg that TTTech attempted to classify the chips as  “commercial off-the-shelf” technology in an attempt to avoid proper aviation testing[1]. Furthermore, Mangan claimed TTTech attempted to forge his signature to pass approval regarding the processors. Mangan stated in a personal blog that he would not partake in such conduct “by allowing my signature to be forged or used, on any document, purported to represent the truth.”[4]

Whistleblowing

In September 2004, Mangan reported these issues to the European Aviation Safety Agency (EASA), asserting that the defects were being concealed[2]. Mangan emphasized the risk to passenger safety, a concern further strengthened by the A380’s increased capacity of 800 individuals. Mangan was supported by some aerospace professionals during his whistleblowing. Professor Rüdiger Haas of Karlsruhe University stated that the system "markedly deviates from previous specifications in aircraft construction" and shared Mangan's reservations about safety[2].

Soon after reporting, Mangan was dismissed from his position at TTTech. TTTech pursued this matter legally, both in Austria’s criminal and civil courts. Additionally, due to the lack of whistleblower protection laws in Austria at the time, a gag order from the Austrian government was placed on Mangan[2]. EASA took Mangan’s evidence seriously, launching an investigation into Airbus. The agency reported some aspects of the chip were “not in conformity” with safety protocol, TTTech being identified as not performing enough testing. The microchip was deemed “not acceptable”, and was required to be improved before Airbus’ imminent launch of the product[2].

Mangan, in a personal blog and interviews, provided context on what might have influenced the coverup of his discovery. He claimed that his team and supervisors were under large pressure due to the imminent launch of the novel aircraft, struggling to meet deadlines. Furthermore, the A380’s work had already exceeded budget by £1.5 billion[2]. Mangan contends that with an individual aircraft’s cost totals nearly $270 million, the relatively small investment “to correct a deadly threat to passenger safety is certainly justified.”[4]

Aftermath

Austria’s whistleblower protection laws took effect February, 2023; there were not comprehensive whistleblower protections beforehand [5]. Mangan publicly revealed internal company documents in 2005, and TTTech filed civil and criminal charges for sharing proprietary information[1] (TTTech offered to drop their suits in exchange for Mangan retracting his statements[4]). Despite pursuing a wrongful termination suit (Mangan argued he was raising safety concerns), an Austrian court issued a gag order against Mangan which he defied by posting more information on his personal blog[1][4]. In addition to a $185,000 fine, Mangan was forced to sell his Kansas home and his church took up collection to supplement the $300 he had in his bank account and avoid eviction from his apartment[1].

Penniless in September, 2005, Mangan hid in a church member’s home fearing imminent arrest[1]. Mangan refused to be silenced, even taking a five-hour train ride to Munich (where the gag order did not apply) to candidly discuss his situation with a reporter[1].

Part of the reason Mangan could not remain silent is (as chief engineer) his name may have been attached to the certification, rendering him responsible for the reliability and safety of the equipment[2]. If his claims are true and a plane experiences sudden loss of cabin pressure, he could potentially face manslaughter charges; if wrong, Mangan faces charges for criminal defamation [6].

The Airbus A380 received type certification from EASA and the FAA on December 12, 2006[7][8].

Professionalism

Mangan identified critical issues and raised them with his superiors, but TTTech ignored his claims (and denies any wrongdoing[1]). Knowing about a safety issue which could kill a planeload of people within minutes[1], he was discontent with their lack of action and went public.

Contrary to Dan Appelgate of McDonnell Douglas (who wrote an unshared safety memorandum to supervisor J.B. Hurt warning about a weakness of the DC-10 jet which ultimately led to the death of 346 people on Turkish Airlines Flight 981 [9]), Mangan continued to press for accountability and safety. He steadfastly held his claim about the defects, and refused to let evidence be buried, even if it cost him and his family their comfortable lives. He alerted EASA (who investigated), insisting his claims be heard and addressed.

Frances Odom Kelsey similarly refused to be bullied into silence and acceptance. Responsible for approving new drugs as part of the FDA, Kelsey was subjected to pressure and harassment to approve Thalidomide despite her concerns about a lack of evidence supporting the drug’s safety. She held steadfast and refused to certify it; the Thalidomide scandal was later linked to significant birth defects. Mangan did not feel confident the computer chip was safe, and refused to certify it. Further, he alerted authorities to the faults and prevented the scandal from being hidden. Mangan and Kelsey faced backlash from Airbus/TTTech and the FDA, respectively, yet remained committed to their version of the truth.

On his personal blog, Mangan credited his actions as his responsibility to the consumer who would fly these planes, saying “my conscience did not allow me to just sign off on something that could possibly kill many innocent people”[4] and “I feel that I do have an solemn obligation to the eventual end-user consumer of my services, in addition to the employer.”[4]

References

  1. a b c d e f g h i j k l Pae, Peter (2005-09-27). "A Skeptic Under Pressure". Los Angeles Times. Retrieved 2025-05-05.
  2. a b c d e f g h "Airbus whistleblower faces prison". The Telegraph. 2005-10-15. Retrieved 2025-05-05.
  3. News, Bloomberg (2004-12-13). "Airbus Says Its A380 Jet Is Over Budget" (in en-US). The New York Times. ISSN 0362-4331. https://www.nytimes.com/2004/12/13/business/airbus-says-its-a380-jet-is-over-budget.html. 
  4. a b c d e f g h "Joe-Mangan.com". web.archive.org. 2006-11-01. Retrieved 2025-05-05.
  5. "EU Whistleblowing Directive - AUSTRIA". Whispli. Retrieved 2025-05-05.
  6. Kevin (2005-10-19). "Airbus A380 whistleblower says, "human lives could be in danger"". Wizbang. Retrieved 2025-05-05.
  7. "EASA Type-Certificate Data Sheet TCDS A.110 Issue 03" (PDF). EASA. 14 December 2007. Archived from the original (PDF) on 22 December 2009. Retrieved 5 May 2025.
  8. "FAA Type Certificate Data Sheet NO.A58NM Rev 2" (PDF). FAA. 14 December 2007. Archived from the original (PDF) on 9 March 2012. Retrieved 5 May 2025.
  9. Witkin, Richard (1975-03-12). "Engineer's Warning on DC‐10 Reportedly Never Sent" (in en-US). The New York Times. ISSN 0362-4331. https://www.nytimes.com/1975/03/12/archives/engineers-warning-on-dc10-reportedly-never-sent.html.