escalation

English

Etymology

From escalate +‎ -ion.

Pronunciation

Noun

escalation (countable and uncountable, plural escalations)

  1. The act of escalating.
  2. An increase or rise, especially to counteract a perceived discrepancy.
    • 2012 April 19, Josh Halliday, “Free speech haven or lawless cesspool – can the internet be civilised?”, in the Guardian‎[1]:
      Thousands of violent videos are still available on the internet, according to Alexander, who claims they lead to an escalation in offline tensions between rival gangs. "I believe some young people are losing their lives as result of this material on the internet," she said.
  3. A deliberate or premeditated increase in the violence or geographic scope of a conflict.
    • 2018 December 1, Drachinifel, 8:35 from the start, in Anti-Slavery Patrols - The West Africa Squadron‎[2], archived from the original on 29 November 2024:
      The 1840s saw a further escalation, with new laws treating most slave ships captured as pirates, and a number of military expeditions being mounted to destroy slaving centres on the African coast and depose, or even kill, remaining local kings and chiefs who had refused to end slavery in their territory.
  4. (support) The reassignment of a difficult problem to someone whose job is dedicated to handling such cases.
    • 2003, Garry Schultz, The Customer Care and Contact Center Handbook, →ISBN, page 229:
      The manager ensures that the escalation team generates a continuous stream of root cause analysis exercises and the subsequent corrective actions.
    • 2016, Francoise Tourniaire, The Art of Support, →ISBN, page 154:
      Resolving escalations tends to require large amounts of time and energy from the support engineer working on an escalation and from the manager driving it. If those individuals are also required to attend to other issues, they will either neglect other customers (not good) or do a poor job of driving the escalation (very bad).

Antonyms

Hyponyms

Derived terms

  • escalation dominance
  • escalation hypothesis
  • escalation of commitment
  • escalation plan

Translations

Further reading

Italian

Etymology

Borrowed from English escalation.

Pronunciation

  • IPA(key): /es.kaˈlɛʃ.ʃon/[1]
  • Rhymes: -ɛʃʃon

Noun

escalation f (invariable)

  1. escalation (all senses)

References

  1. ^ escalation in Luciano Canepari, Dizionario di Pronuncia Italiana (DiPI)

Anagrams

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