I'm trying to use Shippo to get a USPS shipping label to send within the US, but can't seem to get any rates to appear

Question

This is my request:

Address from:

Array(
[name] => Mr.John
[street1] => 1234 Market Street
[city] => San Francisco
[zip] => 95432
[state] => CA
[phone] => +1 415 123 1234
[email] => mrjohn+test@gmail.com
[country] => US
[object_purpose] => QUOTE
[company] => Shippo

)

Address to :

Array(
[name] => Ms. Jane
[street1] => 1234 Mission Street
[city] => San Francisco
[zip] => 91234
[state] => CA
[phone] => +1 415 234 2345
[email] => msjane+test@gmail.com
[country] => US
[object_purpose] => QUOTE
[street2] =>
[company] =>

)

Custom Item :

Shippo_Object Object(
[_apiKey:protected] => xxxx
[_values:protected] => Array (
    [object_created] => [date]
    [object_updated] => [date]
    [object_id] => xxxxx
    [object_owner] => sender+test@gmail.com
    [object_state] => VALID
    [description] => IPhone 6
    [quantity] => 1
    [net_weight] => 3
    [mass_unit] => lb
    [value_amount] => 450
    [value_currency] => USD
    [origin_country] => US
    [tariff_number] =>
    [metadata] => Order ID #123123
)
[_unsavedValues:protected] => Shippo_Util_Set Object (
    [_elts:Shippo_Util_Set:private] => Array (
    )
)
[_transientValues:protected] => Shippo_Util_Set Object (
    [_elts:Shippo_Util_Set:private] => Array (
        )
)
[_retrieveOptions:protected] => Array (
)

)

Custom Shipping :

   Shippo_Object Object( 
[_apiKey:protected] => xxxx
[_values:protected] => Array ( 
    [object_created] => [date]
    [object_updated] => [date]
    [object_id] => xxxxx
    [object_owner] => sender+test@gmail.com
    [object_state] => VALID 
    [certify_signer] => Mr. John
    [certify] => 1 [items] => Array ( 
        [0] => xxxx 
        ) 
    [non_delivery_option] => ABANDON 
    [contents_type] => MERCHANDISE 
    [contents_explanation] => IPhone 6 
    [exporter_reference] => 
    [importer_reference] => 
    [invoice] => #123123 
    [commercial_invoice] => 
    [license] => 
    [certificate] => 
    [notes] => 
    [eel_pfc] =>  
    [aes_itn] => 
    [disclaimer] => 
    [incoterm] => 
    [metadata] => Order ID #123123 
) 
[_unsavedValues:protected] => Shippo_Util_Set Object ( 
    [_elts:Shippo_Util_Set:private] => Array ( 
    ) 
) 
[_transientValues:protected] => Shippo_Util_Set Object ( 
    [_elts:Shippo_Util_Set:private] => Array ( 
    ) 
) 
[_retrieveOptions:protected] => Array ( 
    )
)

Am I miss something? I have address_to, address_from, custom item, and custom shipping all filled out.

Also, it's it just 'weight' and not 'net_weight' in requests? — Mario Lurig, Jan 28 '16 at 02:16

score 4 · Answer 1 · answered Nov 20 '15 at 18:46

I’m from the Shippo team here!

Everything in your call seems good. Please double check that you have your USPS account activated - you can edit it via the Carrier Accounts Endpoint or on the Carriers Page directly.

Since the shipment is domestic, you won’t need to add the “customs item”, nor “customs shipping” information. You should only provide this information when creating an international shipment.

Remove +1 from each phone number, that’s not needed and may cause problems.

Hope that’s helpful.

I'm trying to use Shippo to get a USPS shipping label to send within the US, but can't seem to get any rates to appear

1 Answers1