On a quick glance I see 5 problems in your code:
- element.classNameis a String.
You can add a class to it with element.className += " hidden". Note the space before the "hidden" word.
Without the space you will get className = "contact_form_tophidden" (one word = one class) instead of "contact_form_top hidden" (two classes)
- Also you can't subtract a string by using -=,  subtraction is for numbers only.
Instead of manipulating the String className, I suggest you use classList which is an array-like list of classes that you can add and remove. If you want to be backward compatible with old browsers its best to use a framework such as jQuery or follow the className manipulation techniques described in https://stackoverflow.com/a/196038/519995
- Also you need to use - getElementsByClassName(uppercase C)
 
- getElementsByClassNamereturns a collection of elements, you need to iterate them with a- forloop and modify the class of each, one at a time. Again, if you'd use a framework such as jQuery this would be much easier.
 
- Also the - ifstatement you are using will always enter the first part and never the second part, since the- contentis always "closed" when the function runs.