before I describe my problem, I really did search on the internet and here in this website to find the solution. I found a question that is really similar to my problem, but the given answer is not even close, so I'm here to write my problem.
the problem is:
I've form that has some input fields plus input type='file' for uploading images. this form inside jquery-ui dialog, when I submit the form, all fields response as it should be, except input type='file'for images it never carry any data of the image.
here is the code that explain my problem:  
update_form.php:
<form action="" class="fixed-dialog" method="post" id="customForm" enctype="multipart/form-data">
    <input type="file" class="form-group input-field" accept="image/jpg,image/png,image/jpeg,image/gif" id="image" name="image" />
</form>
When the user click Send button, this code will fire (JQuery):  
$("#send").click(function(){
    var all = $("#customForm").serialize();
    //the following condition is to check if all input fields were filled.
    $.ajax({
        type: "POST",
        url: "includes/update_user_info.php",
        data: all,
        success: function(data){
            if(data == 1){
                alert("You have update data successfuly");
                window.location = "index.php";
            }else{
                 alert("there is an error");
            }
        }
    });
});
here is update_user_info.php: to move the image from tmp file to other file
$user_image           = &$_FILES['image']['name'];
$user_image_type      = &$_FILES['image']['type'];
$user_temp_image      = &$_FILES['image']['tmp_name'];
if(isset($_FILES['image'])){
    $_SESSION['errors'] = "it's set.\n";
    //the next statement is empty, it should carry some data.
    $_SESSION['errors'] .= $_FILES['image']['tmp_name'];
}else{
    $_SESSION['errors'] = "NOT SET YET!!!";
}
$target = "./images/users_img/".$user_image;
$source = $_FILES['image']['tmp_name'];
//        if($_FILES['image']['error'] == 0){
            move_uploaded_file($_FILES['image']['tmp_name'],$target);
            $_SESSION['errors'] .= "Target is: ".$_FILES['image']['tmp_name'];
            if(is_uploaded_file($_FILES['image']['tmp_name'])){
                $_SESSION['errors'] .= "Target is: it Worked";
                echo 1;
            }else{
                $_SESSION['errors'] .= "Target is: NOT WORKING";
                echo 1;
            }
//        }else{
//            $_SESSION['errors'] .= "Something went Wrong!!";
//            echo 1;
//        }
when I tried to echo $_FILES['image']['tmp_name'], or['name']or ['error'], it always gives me an error:
Undefined index: name/tmp_name/or error,
isset($_FILES['image']) = TRUE., BUT:
$_FILES['image']['name'] is empty. 
any help will be appreciated.
thank you.
 
     
    