Handling contact form in Django, email not sent

Question

I have an application whereby a user can contact me by filling out a form and in the form the user just has to fill in his details and his email and subject.

The code throws no error but I could not receive the mail after setting up everything, but the contact details gets stored in the database as I want it to be stored.

Below is my code.

Models.py

class Contact(models.Model):
    name = models.CharField(max_length=100)
    message = models.TextField()
    sender = models.EmailField()
    phone = models.CharField(max_length=10)
    cc_myself = models.BooleanField(blank=True)
    time = models.DateTimeField(auto_now_add=True, db_index=True)

    def __str__(self):
        return 'Message for {}'.format(self.sender)

Forms.py

class ContactForm(forms.ModelForm):

    class Meta:
        model = Contact
        fields = ['name', 'sender', 'phone', 'message', 'cc_myself']

Views.py

def contact(request):
    if request.method == 'POST':
        contact_form = ContactForm(request.POST)

        if contact_form.is_valid():
            name = contact_form.cleaned_data['name']
            message = contact_form.cleaned_data['message']
            sender = contact_form.cleaned_data['sender']
            phone = contact_form.cleaned_data['phone']
            cc_myself = contact_form.cleaned_data['cc_myself']

            recipients = ['xxxx@gmail.com']
            if cc_myself:
                recipients.append(sender)

            send_mail(name, message, sender, recipients)
            contact_form.save()
            messages.success(request, 'Message sent successfully')
            return redirect('contact:contact')
        else:
            messages.error(request, 'Error sending your Message')

    else:
        contact_form = ContactForm(request.POST)

    context = {
        "contact_form": contact_form,
    }
    template = 'contact.html'
    return render(request, template, context)

gmail server

EMAIL_HOST = 'smtp.gmail.com'
EMAIL_HOST_USER = 'xxx@gmail.com'
EMAIL_HOST_PASSWORD = 'xxxx'
EMAIL_PORT = '587'
EMAIL_USE_TLS = True

terminal output

MIME-Version: 1.0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 7bit
Subject: adie Ugbe
From: abcd@gmail.com
To: xxxx@gmail.com
Date: Sun, 07 Jan 2018 11:11:10 -0000
Message-ID: <20180107111110.29855.10393@1.0.0.127.in-addr.arpa>

oh oh no ooo dddddddd se skan
-------------------------------------------------------------------------------
Successful

Test with fail_silently=False, on your send_mail function, send_mail(name, message, sender, recipients, fail_silently=False) , will raise an smtplib.SMTPException. Maybe is an exception from smtp server. — Maykel Llanes Garcia, Dec 29 '17 at 16:00
Yes. It’s not there. Not even in sent mail of the sending email — King, Jan 04 '18 at 19:22
Did you allow the access to your Google account via https://accounts.google.com/DisplayUnlockCaptcha ? — taoufik A, Jan 05 '18 at 02:27
@King Did you try it with a simple backend like the [console backend](https://docs.djangoproject.com/en/2.0/topics/email/#console-backend)? Knowing whether another backend works as expected would help narrow where the issue is. — Louis, Jan 05 '18 at 11:26
Please, search other answers: https://stackoverflow.com/questions/31324005/django-1-8-sending-mail-using-gmail-smtp Be sure that in settings: EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' — Nadav, Jan 05 '18 at 19:46
You could try to see if the porblem is with smtp / gmail or with your way to handle it, by setting EMAIL_BACKEND to `django.core.mail.backends.console.EmailBackend`, and checking the console — Info-Screen, Jan 06 '18 at 12:06
@Info-Screen, I know. He wrote: " it shows in terminal that the message is being sent"...Maybe he is seeing it because of the console setting as EMAIL_BACKEND... — Nadav, Jan 06 '18 at 20:06
found the problem. I realized that I had `EMAIL_BACKEND = 'django.core.mail.backends.console.EmailBackend'` in my settings file. removing it fixed the problem. it was conflicting the smtp — King, Jan 07 '18 at 20:35
Possible duplicate of [Django 1.8 sending mail using gmail SMTP](https://stackoverflow.com/questions/31324005/django-1-8-sending-mail-using-gmail-smtp) — Louis, Jan 17 '18 at 17:04

score 2 · Answer 1 · answered Jan 10 '18 at 01:20

2

First off, you're missing your EMAIL_BACKEND

EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'

answered Jan 10 '18 at 01:20

addohm

2,248
3
14
40

Md. Mizanur Rahman Khan · Accepted Answer · 2018-01-05T16:42:17.357

1

When I am configured it. It sends me email successfully. I have done the code please see it. Visit the link for code: https://www.dropbox.com/s/1ouq5mklq5t51su/mail.zip?dl=0

settings.py:

INSTALLED_APPS = [
    'user',
    'django.contrib.admin',
    'django.contrib.auth',
    'django.contrib.contenttypes',
    'django.contrib.sessions',
    'django.contrib.messages',
    'django.contrib.staticfiles',
]

STATIC_URL = '/static/'
EMAIL_HOST = 'smtp.gmail.com'
EMAIL_HOST_USER = 'xxxxx@gmail.com'
EMAIL_HOST_PASSWORD = 'xxxxxxx'
EMAIL_PORT = '587'
EMAIL_USE_TLS = True

views.py:

from django.shortcuts import render,redirect
from user.models import *
from django.core.mail import send_mail
from user.forms import *

def contact(request):
    if request.method == 'POST':
        contact_form = ContactForm(request.POST)

        if contact_form.is_valid():
            name = contact_form.cleaned_data['name']
            message = contact_form.cleaned_data['message']
            sender = contact_form.cleaned_data['sender']
            phone = contact_form.cleaned_data['phone']
            cc_myself = contact_form.cleaned_data['cc_myself']

             recipients = ['xxxxx@gmail.com']
             if cc_myself:
             recipients.append(sender)

             send_mail(name, message, sender, recipients)
             contact_form.save()
             print('Successful')
             return redirect('contact')
        else:
            print('Fails')

    else:
        contact_form = ContactForm(request.POST)

    context = {
        "contact_form": contact_form,
    }
    template = 'contact.html'
    return render(request, template, context)

models.py:

from django.db import models

class Contact(models.Model):
    name = models.CharField(max_length=100)
    message = models.TextField()
    sender = models.EmailField()
    phone = models.CharField(max_length=10)
    cc_myself = models.BooleanField(blank=True)
    time = models.DateTimeField(auto_now_add=True, db_index=True)

    def __str__(self):
        return 'Message for {}'.format(self.sender)

contact.html:

<form method="post">
  {% csrf_token %}
  {{contact_form.as_p}}
  <input type="submit" name="" value="submit">
  </form>

edited Jan 05 '18 at 16:42

answered Jan 05 '18 at 02:22

Md. Mizanur Rahman Khan

385
4
13

1

What is it that you did differently from the OP? – Louis Jan 05 '18 at 11:16
I have just tried this code with my own gmail account and it is working.... – Md. Mizanur Rahman Khan Jan 05 '18 at 11:32
EMAIL_HOST_USER = 'my gmail account' ,EMAIL_HOST_PASSWORD = 'my password',recipients = ['receiver email address',] – Md. Mizanur Rahman Khan Jan 05 '18 at 11:36
ContactForm has no attribute save. – King Jan 05 '18 at 12:01
Please download my project and run it into your server. I use python 3 and django 1.11 tls version. – Md. Mizanur Rahman Khan Jan 05 '18 at 16:51
It prints success but the message doesn’t get sent – King Jan 06 '18 at 23:05
Please see the link .I have taken screen shots of my every steps. https://www.dropbox.com/sh/edbr9he4lvllshf/AAC9rChRLOT5d87mrV8OF2mAa?dl=0 – Md. Mizanur Rahman Khan Jan 06 '18 at 23:43
I have updated my question to update my terminal output – King Jan 07 '18 at 11:14
what django version are you using? – King Jan 07 '18 at 20:16
found the problem. I realized that I had `EMAIL_BACKEND = 'django.core.mail.backends.console.EmailBackend'` in my settings file. removing it fixed the problem – King Jan 07 '18 at 20:34
I am using django 1.11 lts version – Md. Mizanur Rahman Khan Jan 07 '18 at 23:12
@King that could not have been the problem. – addohm Jan 10 '18 at 02:22
Yes it isn’t. The EMAIL_BACKEND was the problem – King Jan 10 '18 at 07:36
I just tried it. It failed because google gmail requires an app password set up with two factor authentication. Once I used the new generated app password, it worked. – curt Mar 07 '20 at 03:10

score 1 · Answer 3 · answered Jan 10 '18 at 12:41

From your output,it clearly shows that the email is being logged to the console which means the sending process is being simulated on your console. This technically constitute sending the email.

Anyway, I suspect this is happening because you have your email backend set to

EMAIL_BACKEND = 'django.core.mail.backends.console.EmailBackend'

What you need to do is change the email backend to :

EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend'

score -1 · Answer 4 · answered Jan 11 '18 at 11:18

-1

Django Setting is the trick!

Django sends the emails in background job, and you have to set this ENV VARs correctly if you want to use and external job manager.

answered Jan 11 '18 at 11:18

maguri

386
2
10

Handling contact form in Django, email not sent

4 Answers4