3

I am trying to configure a client's office365/GoDaddy account to an email client using IMAP. But it fails to Login to IMAP server. Below is the error:

ChilkatLog:
  Login:
    DllDate: Dec 21 2018
    ChilkatVersion: 9.5.0.76
    UnlockPrefix: XXXX.CB1022022
    Architecture: Little Endian; 32-bit
    Language: .NET 4.5 / x86 / VS2013
    VerboseLogging: 0
    loginX:
      greeting: * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAxADIAMwBDAEEAMAAxADgAOQAuAEcAQgBSAFAAMQAyADMALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

      authenticateLogin:
        loginImap:
          ConnectionType: SSL/TLS
        --loginImap
        isOK:
          serverResponse: aaab NO LOGIN failed.
        --isOK
      --authenticateLogin
    --loginX
    Failed.
  --Login
--ChilkatLog

I've tried login using app Password too, but No Luck. I even tried disabling 2 factor oauth for the account. I've configured the office365 account to my email client earlier without hassle, not sure what is going wrong here.

IMAP details: outlook.office365.com Imap Port: 993 ,TLS

SMTP is working fine.

Please suggest how to fix it. Thanks in advance!

Asmi
  • 157
  • 1
  • 1
  • 14

1 Answers1

0

Can you verify that IMAP protocol is enabled for your user. For MS outlook account, you can follow below step to check/enable your user for IMAP protocol.

  1. Login to https://admin.microsoft.com/ with your admin account.
  2. Go to left panel , Click on Users , Active user , click on your user
  3. Go to newly opened right side pane , Click on Mail tab
  4. Click on 'Manage email apps'

You can see here whether your user is allowed to use IMAP protocol.

You can refer this video to enable IMAP protocol for microsoft/outllok type account . https://www.youtube.com/watch?v=lMMquUUpKQE

Afsar
  • 89
  • 7