No sound in external speakers

Question

I've connected recently my TV to my PC using HDMI cable.

Once it happened, i can't get sound output from my speakers (From the tv everything is fine).

I checked the AUX Cable connected to my PC by connecting to my smartphone and my speakers work well (Logitech Z313).

When i'm playing some music, in the playback devices my speakers shown as enabled and it shows that a music is playing.

Another thing, in Realtek HD Audio management it shows that my speakers are recognized but when i check for sound i'm not getting it.

My Realtek drivers are up to date.

Can someone please help me with this?

Thanks.

Answer 1

Have you tried right-clicking on the correct audio device (your HDMI port) in "Playback Devices" and choosing "Set as Default"?

Edit: After re-reading I see that you mentioned an AUX cable. Try the method mentioned above and if you want audio from the speakers, try selecting them in the Playback Devices instead of the HDMI as I mentioned earlier.

Answer 2

Try the following:

1) Windows audio devices:

2) Disable everything you do not want to use:

3) Verify properties of audio device intended to be used (likely this will be 'headphones' or something like that as you are using the AUX port, the playback device should have a 'jack information' panel on the 'General' tab

4) Disable all enhancements for now:

5) Verify Volume is set (put to highest or near there for now)

6) Verify speakers are on, cable is connected, and speakers are set to play at an audible volume if they have a separate volume controller

7) Go to the 'Advanced' tab and disable Exclusive Mode checkboxes.

8) Press the 'Test' button

Let us know if this works. It is possible the jack on your computer is broken and thus not outputting any sound.