-3

Yesterday I tried to update windows the thing failed repeatedly, now I can not open anything that require administrator command. I am looking at two programs installed yesterday in the "Program" section of the control panel, and I cannot uninstall them. Suspecting that these are the virus.

I am literally sitting here waiting for advice.

Symptoms summary:

In a nutshell this is what happens:

-All administrator command in opening things tells me that it can not find the file to be opened, because the path is wrong.

-Can not delete using control panel, the "preparing to uninstall" is stuck forever

-Can not update windows, update always fails with internet interruptions

-Can not finish any anti-virus scans.

Also, the virus, I believe (because it was installed yesterday) is disguised as "Microsoft Silverlight" and when I tried to uninstall it, it asked me "do you want the following program to make changes to your computer?: silverlight_base.msi"

1 Answers1

-2

You should boot your computer in safe mode and try to uninstall those programs and see if that helps. If you don't know how to boot in safe mode this link is of great help.