I am currently attempting to repair a laptop that experiences total system lock ups at random intervals, with a frequency of every few days.
Total lock up here is defined as no response to user input - Ctrl+alt+delete, no task manager, no Alt + F4, no smooth shutdown, display in a frozen state, no recovery if left alone
In this case, I am not asking for suggestions as to the cause, (as much as I appreciate any input offered) - I am asking for general advice in how to identify the cause of freezing, such as tools, logs and programs that may be able to trace the problem.
While the system in question here is a Windows 10 laptop, I believe it may be worth including wider suggestions for other operating systems and their versions, as future readers of this question might benefit from this.
