0

On my Dell Vostro 3550, I have updated from Windows 7 to Windows 8 to Windows 8.1 and then finally to Windows 10 when it was launched. I have noticed recently that my machine is not running the latest build and is still running build 10240 which I believe is the release build.

I have tried fixing Windows update errors and updating the system to latest build, but every time it fails without giving much insight to the error. I have checked Dell Website and this model is not listed for November update here.

I want to know if someone has succeeded in updating to Windows 10 on this model and if yes, what steps can I follow to do the same. If the answer is No, please guide me with other available options.

Nitesh
  • 101

2 Answers2

1

Sounds like your Windows version is valid, I would simply call Microsoft. They will probably remote desktop into your machine in order to figure out what exactly is going on. Recently I had some issues w/my Windows Machine and they had to do that in order to Activate some software that wasn't activating. I believe they'll do something similar w/your situation.

Dale
  • 1,183
0

i have Dell Vostro 3550 and I fully updated the machine but i'm still running build 10240 of the windows 10,. it seems its natural but i think you can download the latest ISO file of the windows 10 and install it from scratch.

Azad
  • 1
  • 1
  • 1
  • 3