Recovering files from a computer attacked by a malware or virus that encrypts all of my files

Question

My computer (running Windows 8.1) was infected by a malware or virus yesterday. Now all of my files are encrypted such as music, videos, documents… Now I want to recover all of my files.

Answer 1

It sounds like your computer was infected with the Cryptolocker virus, or a variant.

Unfortunately, unless you have a backup of the encrypted files, you are out of luck. There is no way to recover the files.

Some people have had success paying the ransom, however it is not recommended.as the key they provide doesnt always work.