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My laptop is a Sony Vaio svf15318snw. It came with Windows 8 pre-installed.

Lately, I had been facing sudden shutdowns with Blue Screen of Death and a random error code.

Mostly the error was KERNEL_DATA_INPAGE_ERROR or CRITICAL_PROCESS_DIED.

The CRITICAL_PROCESS_DIED also came up when I woke the pc from sleep.

I recovered the laptop from the original recovery discs but the error won't go away. They just popped up randomly.

I tried chksdk C: /f /r but It was stuck at 28% for 8 hours. I tried analyzing the minidumps and they pointed to BOOTVID.dll and nvpciflt.sys so I thought the Nvidia drivers were causing it so I uninstalled the drivers but no luck.

Now I can't even recover it since the recovery process gets stuck in middle or it gives me a disk error.

I have a project to submit. Any help would be appreciated!

DavidPostill
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Jaspreet Singh
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1 Answers1

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I was also getting this error. A malware detector suggested "du77a.exe".

I used File Explorer to find it and delete it, and the problem has since not reoccurred.

Gareth
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user664565
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