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I set up a home theater system that's supposed to support 3D. Unfortunately, the 3D content does not appear in 3D, despite all components appearing to work properly.

The components, in order from data to eyes, are:

When I play 3D content:

  • PowerDVD reports that the 3D Display is "HDMI 1.4 enabled 3D TV (1080p 24Hz)"
  • The projector enters 3D mode, making the screen brighter
  • The 3D glasses are shuttering

However, the picture still looks 2D: one can watch it without the 3D glasses. There are no overlapping copies of the picture, as I've seen at IMAX 3D, so I'm unsure where the 3D effect would come from. Neither I nor my partner perceive the picture to be in 3D.

Some more data:

Windows 10 has 3D support enabled for this display device:

Windows 10 has 3D support enabled for this display device

Catalyst driver hardware stats:

Catalyst driver hardware stats

I'd appreciate any advice for finding the missing link.

Gareth
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Philip
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1 Answers1

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Between me and another person who was experiencing the same problem, we determined that the fault lies with PowerDVD 16. We were both using the 30-day trial, and apparently the trial version does not support 3D BluRays, while giving the impression (in the UI) that 3D is active!

The download page of PowerDVD says:

Limitations

Does not support the playback of HEVC/H.265/Blu-ray 3D content.

The other person bought the full version of PowerDVD, and now 3D works.

Philip
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