16

I have a new clean installation of Windows 10.

After logging in using my Microsoft account, my OneDrive folder (ie the OneDrive folder in my Users folder) shows:

enter image description here

But right-clicking the OneDrive icon and selecting View online shows:

enter image description here

The latter is the correct one and is what I see from another PC's OneDrive folder signed on to the same acocunt.

Obviously there is something wrong with the synchronization. How do I fix it or how do I force a synchronization?

I suspect the problem came about because I saved a file to the Asus folder with the exact same name that already existed in that Asus folder. The error message complained and asked me to delete it. That's what I did, but the red x refused to go away, and the OneDrive folder won't show the correct content.

At this point, I am not interested in syncing any folders on my PC, other than the OneDrive folder.

u936293
  • 1,337

3 Answers3

17

Solution:

onedrive.exe /reset

onedrive.exe is located in %localappdata%\Microsoft\OneDrive\.

u936293
  • 1,337
6

To resolve the issue you can try these solutions:

Solution 1) Disable Files on demand option

Go to Options => Files on demand => unselect Save space and download files as you use them

In my situation it was caused the issues with onedrive synchronization by this option.

Solution 2) When you have Files-on-demand grayed out and you can disable GPO Policy:

Disable the option in GPO policy:

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Solution 3) When you have Files-on-demand grayed out and you cannot disable GPO Policy:

This allow you to sync main directory and sub directories:

enter image description here

You can try to Disable in the registry (but it might be overwritten in future by GPO update.

set: FilesOnDemandEnabled to 0 in this branch:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\OneDrive
essential
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2

For my case, I have tried this to commands:

%localappdata%\Microsoft\OneDrive\onedrive.exe /shutdown
start %localappdata%\Microsoft\OneDrive\OneDrive.exe /background

Inspired from this answer.

If you need to reset/update OneDrive, I have check this link:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset