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I have tried calling Epson support, to no avail. I keep getting disconnected. The printer just keeps cycling off and then turning itself on. It acts like it is scanning something and then stops. about 2 minutes later it turns itself off and starts the cycle all over again. I have just unplugged it.

Patty Gray Boyd
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1 Answers1

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I just had a chat session with Epson. This is what they told me to do. I am in the process of trying it.

  1. Power OFF the printer
  2. Power OFF the router
  3. Power ON the printer
  4. The printer should now start up normally to the home screen
  5. From the control panel reset the printer to default settings
  6. Power ON the router
  7. Reconnect the printer to the network
  8. Do not connect your printer to google cloud services for now.
fixer1234
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Penney Schiel
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