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Currently trying to diagnose the cause of some freezing issues with my windows machine.

Here are the current issues and steps I've taken to resolve this issue:

  • During windows session, usually 2-8 hours in my computer would seemingly freeze. I could swap windows, videos I was watching continued to play, but trying to open up new things was hit or miss. I could open up task manager, but trying to open up computer management to view the event viewer just stalled out for upwards of 5-10 minutes. Right clicking on Computer took a minute for the context dialog to pop up.
  • My initial thought was the hard drive. Running chkdsk it found some bad blocks on my SSD, so I swapped to another hard disk all together. Problem persisted after clean windows install.
  • Ran Intel processor diagnostic tool, and every test passed. Not quite sure what other cpu tests I can do. Booted up and ran windows memory diagnostic. While it paused for hours as a time (Which I read was normal), it found no issues after 3 test passes. (Ran overnight for at least 12+ hours). Ran another test with memtest on the ubuntu CD. No issues found.

  • Ended up tracing an event viewer system error report:

    The driver detected a controller error on \Device\Ide\IdePort2

    here. Tried changing out sata cable, and switched to different port to see if it was a cable issue. Problem persisted. Switched back to original hard drive.

  • Decided to run a non-destructive badblocks test through an ubuntu live cd. I'm now seeing glitchiness through the terminal. See video here: https://youtu.be/j5CfzTNVrD0

The glitchiness/discoloration of the terminal makes me believe this has nothing to do with the hard drive/related cables and ports. Is this a CPU issue? What should be my next move?

Update with hardware:

This has all worked flawlessly for years.

Blue
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1 Answers1

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Extended hardware information about the components might be helpful to diagnose further.

Did you build the PC yourself? Did the PC behave weirdly during the re-installation of the OS after buying the new HDD? Did the PC ever performed as expected? Was it there a hardware change prior the freezes?

Even though memtest didn't throw any error back, I would do the old trick of removing one module at a time and try turning the computer on. I had a similar issue back in the day with modules that weren't of the same manufacturer/specs.

Aside of that, based on what you've already done I would try to do the following:

  • If you have a dedicated graphics card remove it and try using the built-in one on the motherboard. You could also do this by disabling/enabling them from the BIOS.
  • Check the power supply is not under performing.
  • Check temperature on the machine. If needed clean fans too.
  • Install a different OS of your choice and check whether the problem persists.

Sorry to be a bit vague, I would have posted it as a comment if I had enough reputation, though hope this leads you to the right path.

Arehandoro
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