Recently my PC started to freeze. The RAM was being clobbered.
I do what I always to CNTRL + ALT + DEL to open taskmgr.
Well non of the processes were there.
So I decided to check Resource Monitor and there it was.
WsAppService.exe, using 9.2GB of my 10GB RAM.
Loc: C:\Program Files (x86)\Wondershare\WAF\2.3.2.219\WsAppService.exe
So, what is WsAppService doing and why is it consuming all of my RAM? Even when I unplug my internet connection it's running out of control.
I'm not sure how this got installed. But there is a log in this folder that shows a date of installation. The fact that there is a log makes me believe that this is not a malicious program. But why is there no thread in the taskmgr if that's true? Memory leak? Bad program stuck in an infinite loop? As a programmer I have created memory leaks and infinite loops in my own work, so I'm familiar with this topic.
And to be extra clear: This isn't a question of how to uninstall it, or how to get rid of it.
I opened "Programs and Features" to find this program to uninstall it. It's not there.
Although, there is another executable file in the root folder: C:\Program Files (x86)\Wondershare\WAF -- uninstall executable. But what makes it curious is that it isn't in the "Programs and Features".
Microsoft Essentials and MalwareBytes hasn't any problems with this program. Which it wouldn't if it's a memory leak of some sort.
Any help would be greatly appreciated, especially if you've heard about this program.
--------- checked links in this forum --------------------------------------------
I did check out this thread:
Track File Usage in Windows 7 -- However this link leads to a download, which I downloaded. I tried filtering it to just this file-path; nothing.
I also looked at: which app triggers the "Windows features" dialog? -- My problem is NOT a triggering of "Windows feature" dialogue..
I also looked at: How do I completely remove Wondershare Allmytube from Windows [using Farbar Recovery Scan Tool]? -- It's not AllMyTube, but makes me think of NHC which is a company that installs many different programs in the same NHC directory on my computer which I use.
