When I plug my headphones into my HP laptop, the sound is very quiet, tinny and low quality. The fault is not with the headphones as I got them new today and it works well in my phone. I tried to fix the problem by installing the latest driver but there was an error installing it and now Beats Audio is gone and it never fixed it, so I reinstalled the original driver. What can be done to fix this?
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Share more details. It might be that you run an operating system with which the driver isn't compatible(eg. the driver is made for Windows 7 and you're using Windows 10) or maybe you have some bad settings within the driver that you currently have installed.
It might also be that you have headphones with too much impedance for your laptop to handle well(laptops and phones should reliably handle 16-32 ohms of impedance, but they could be exceptions), so you get bad quality sound as a result. Or it might simply be some sort of sound card failure.
My take on it is that the latest driver is probably incompatible with the OS you're running. If you share more details, I might be able to help you fix this, but until then, I can't say or do anything with certainty.
BassGuitarPanda
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It's possible that your laptop's headphone socket isn't designed with 4-pole jacks in mind. It may short some poles or connect to wrong ones, which in turn leads to symptoms similar to what you describe.
You can buy a cheap adapter like this one:
It splits a 4-pole jack into 3-pole headphone jack (which should work with your laptop) and a microphone jack. You can find these by looking for "4-pole jack adapters/splitters" or "TRRS splitters".
gronostaj
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