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So I have a Seagate external HDD (1TB) which always worked on my TV.

As some of you may know, with the new PS4 update (4.50) you can now use your external HDD as an expansion storage for your PS4.

The thing is, you need to format your HDD to use it on your PS4. I did this, and know my external HDD cannot be detected anymore on my TV.

I tried to format it again on my PC. Tried NTFS, exFat and even FAT32 (FAT32 give me an error) but it looks that the HDD cannot be detected anymore on my TV. The HDD can be detected and works perfect on my PC, but not the TV anymore. I just keep getting an "storage not found" error on my TV.

Did someone had the same problem? Any possible solutions?

PS: My TV model is an LG 32LH5000

Ravers
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3 Answers3

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The LG article Connecting USB lists the conditions on the disk, although even compliant devices are not assured of being recognized:

  • USB extension cable not advised
  • Only FAT32 or NTFS file system provided by Windows OS
  • Rated voltage of 5 V or less and a rated current of 500 mA or less
  • USB hub or hard disk drive with a power supply
  • USB Flash Drive of 32 GB or less or a USB HDD of 2 TB or less
  • Problems may occur with a USB HDD that has the power-saving function
  • The USB must be ejected after use

Once the USB is recognized, the TV can itself format the disk by selecting the connected USB from Inputs and then the Format button.

My advise is to try another USB disk or stick, while verifying these rather strict conditions.

harrymc
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Use FAT32. Unless you absolutely have to store individual files >4.0GiB on that disk. Then I guess you have no choice but to use NTFS.

If you have issues after formatting it again.. Try it again. The same thing happened to my with my TV. I guess sometimes there is some minor glitch when formatting that my device was particularly sensitive to.

If you still have no luck, make sure you don't have any weird flags set. Like the OS boot flag, for instance.

Still nothing? Plug it into a Linux computer and zero the entire disk with dd. The command will look something like this:

dd if=/dev/zero of=/dev/sdb

That will basically overwrite the entire disk, including all partitions, etc; with a fresh, blank slate. Just make sure you specify the correct disk. On most systems the internal disk will be first (/dev/sda) and the one you want to format will be second (/dev/sdb), and so on, but that's not always the case.

It will probably take quite some time, depending on the drive's capacity, but low level formatting will be complete. Then you can can format it with a file system however you like, or however you usually do. And hopefully you should have no problems after that.

Here's the official documentation by LG. Skip to page 96 of the manual (actually page 98 of the PDF) and have a read, if that helps.

voices
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After weeks trying to solve, I finally managed to do it:

1. Go to disk management (My PC -> Manage -> Storage -> Disk Management (Local));

2. Right click on the external HDD and delete it;

3. At the bottom of the window select the new blank disc with the right click and select "Convert to MBR disc";

4. Follow the steps and format to NTFS;

5. The external HDD should be working now;

I hope this helps someone! Thank you all for your kind help!

Kamil Maciorowski
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Ravers
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