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I am (deliberately) still running XP on my main home PC. Since the attack of the WannaCry ransomware, I have been unable to reach Windows Update (or any other Microsoft website) with Internet Explorer. I have seen no other indication of being attacked. Do I have a problem? If so, is there anything I can do about it? And what can I do to prevent problems in the future?

Thanks for any advice, Howard French

user684556
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1 Answers1

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Have you been attacked by WannaCry? No. If you had been, you would have seen a screenshot like this one: WannaCry Screenshot

Since you can still access your computer and use it, you don't have WannaCry.

As for Windows Update and Microsoft websites, this would indicate a different problem.

Try a different browser. See if it's an Internet Explorer issue.

After this, run a virus scan and MalwareBytes (https://www.malwarebytes.com/mwb-download/) to make sure it isn't a virus or Malware.

If nothing is found, the next step is to check the event viewer. Go to Start -> Run -> eventvwr.exe and look in the logs for errors relating to Windows Update and Internet Explorer. If there are any, they'll be an error code which you can search for or return here with it and we'll try to help.

Stephen
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