Ok so I have a virus. It's a beauty. It has almost my entire laptop, from ~$users and ~$NT.DAT all the way up to ~$recovery and ~$C: in lockdown.. plus has created bogus files EVERYWHERE (hp/HP/Hewlett-Packard, for example) that look all legit and ok until you get 3 folders deep and all there is is an .ini .DAT .log or .exe file that shouldn't exist. It's been an easy and effective way to prevent me from doing recovery, reset, repair, ANYTHING to get rid of it. Yes I'm willing to wipe the whole thing I'd only had the laptop a few weeks, and I got my pics off early. Also I think last night (after two weeks of being careful) in my frustration at its invasion i may have deleted some files actually necessary for the above functions. edit So my question is - is there any obvious solution I may have missed? All antivirus, malware removal etc software I have used has not recognised the problem. I have tried reset, repair, update, registry repair all with the same response - windows "insert fix here" ran into a problem - no changes have been made. Are there any obvious solutions I have missed?
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On an HP system that came with Windows 10, to reinstall Windows 10 from the recovery USB drive you made:
Note: This will delete everything.
- Turn off the computer
- Plug in the USB recovery drive
- Turn the computer on, and press F11 immediately, until the system loads System Recovery
- Choose your language
- Click Troubleshoot
- Click System Recovery
Based on: https://support.hp.com/ca-en/document/c04641788#AbT1
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