4

I know there are quite a few threads open for this issue but after hours of research and trial and error I haven't found a solution yet. Plus I'm not that much into the internals of Windows and can't really figure out what all those captured data means.

The issue is simple: I often hear a loud cracking sound when I move over menu entries in game which cause short sound effects like a single "click" sound. This happens more or less frequent and becomes annoying quickly. Moreover I realized that those short sounds often don't play as intended. If you move over quickly you hear a click sound for each menu entry, sometimes you hear nothing at all for 1-2 seconds and then you hear it fade in and work as intended.

Same goes for VLC player - when I move around the timeline quickly you often hear the cracking when the video starts playing again after "jumping".

I tested with LatencyMon and got a highest DPC latency of 2557 us with a message that my system couldn't handle realtime audio.

So things I already tried:

  • Updated BIOS to latest version
  • Tried disabling HPET (though in Windows 10 this seems to be a resolved issue since HPET only runs for specific applications)
  • Updated all drivers
  • Various other things in the BIOS which did not help

And now for the data. I got the following:

As far as I understand the most troublesome drivers seem to be the Realtek HD Audio driver and the DirectX Kernel.

Little side-note: I had a SoundBlaster ZX a time ago which I sent back. The card had - though it should move audio processing to the sound card instead doing it on the CPU - the same issues with cracking sounds.

Moreover the Windows installation is quite fresh (beginning of June) so there shouldn't be much issues from cluttering.

EDIT: My PC specs are the following (it should handle that well enough)

  • i5 6600K 4C @ 4.7 Ghz
  • AMD Radeon R9 290
  • 16GB DDR4-3000 RAM
  • System drive SSD 256GB
  • AsRock Z170 Extreme 4+ MoBo
SharpShade
  • 249

2 Answers2

1

Had a similar issue with my Dell laptop. But much more severe, actions like closing a medium sized application would cause audio stutter.

Drivers were already up to date.

The only thing I've found that seems to work is disabling fast boot. Apparently a real / full reboot fixes certain problems with interrupt handling. And that's important because if the sound hardware is asking for more audio samples the system should respond in a timely fashion.

So you could try to disable the following (reversible) setting followed by a reboot.

Disable fast startup

E. van Putten
  • 351
0

Try this. Run cmd as Administrator Type net stop LMS Enter If answer, type y Enter Check sound.

MindCleaner
  • 101