I recently purchased a refurbished HP ENVY m6 notebook (running 64-bit Windows 10) and upon startup, the error message (written in the title of this question) appears. After researching the problem, my initial plan was to uninstall HP 3D Driveguard, restart the notebook, and then install the hardware version located at the following link, which from what I can figure out is the one compatible with my system: http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
I originally posted this question because I had come across a similar question on this site that also recommended updating Visual C++ Redistributable, but did not go into detail as to why this additional step is needed (link here: accelerometerSt.exe isn't compatible with latest windows 10 update). I know very little about troubleshooting problems and working with drivers on Windows, so I was hoping someone could help clarify how these were connected and if I did in fact need to update this driver as well.
The latest update for Visual C++ Redistributable that is currently on this notebook is from 2013, and I've been told that I will need the 2015 update for the HP 3D Driveguard update version that I listed to work properly. So if I follow the installation instructions for the vc_redist.x64.exe file (located here: https://www.microsoft.com/en-us/download/details.aspx?id=48145&751be11f-ede8-5a0c-058c-2ee190a24fa6=True&e6b34bbe-475b-1abd-2c51-b5034bcdd6d2=True&fa43d42b-25b5-4a42-fe9b-1634f450f5ee=True), and then follow the steps I outlined in the first paragraph of this question, should this fix the problem that is causing the error message that I keep getting at startup?
