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I am trying to find out if this bad computer of mine is 64 bit. I have a 32 bit and want to get more than 4 GB of ram. I have 2 GB and I can survive 2017 with it. But I want to upgrade to 8 GB. Here's the "systeminfo" command results. Can I put 64 bit Windows on this?

Microsoft Windows [Version 10.0.15063] (c) 2017 Microsoft Corporation. All rights reserved.

Loading Hotfix Information ...

Host Name: SAT-L350

OS Name: Microsoft Windows 10 Home

OS Version: 10.0.15063 N/A Build 15063

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: Admin

Registered Organization:

Product ID: Censored

Original Install Date: *Censored

System Boot Time: Censored

System Manufacturer: TOSHIBA

System Model: Satellite L350

System Type: X86-based PC

Processor(s): 1 Processor(s) Installed. [01]: x64 Family 6 Model 15 Stepping 13 GenuineIntel ~2000 Mhz

BIOS Version: INSYDE 1.20, 28/08/2008

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Boot Device: \Device\HarddiskVolume1

System Locale: en-gb;English (United Kingdom)

Input Locale: en-gb;English (United Kingdom)

Time Zone: Censored

Total Physical Memory: 1,916 MB

Available Physical Memory: 513 MB

Virtual Memory: Max Size: 6,012 MB

Virtual Memory: Available: 3,676 MB

Virtual Memory: In Use: 2,336 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \SAT-L350

Hotfix(s): 5 Hotfix(s) Installed. [01]: KB4021572 [02]: KB4022405 [03]: KB4025376 [04]: KB4038806 [05]: KB4038788

Network Card(s): 2 NIC(s) Installed. [01]: Realtek PCIe FE Family Controller Connection Name: Local Area Connection Status: Media disconnected [02]: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter Connection Name: Wireless Network Connection DHCP Enabled: Yes DHCP Server: Censored IP address(es) [01]: Censored [02]: Censored

Hyper-V Requirements: VM Monitor Mode Extensions: No Virtualization Enabled In Firmware: No Second Level Address Translation: No Data Execution Prevention Available: Yes

fixer1234
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5 Answers5

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Is your PC 64-bit? Yes.

Processor(s): 1 Processor(s) Installed. [01]: x64 Family 6 Model 15 Stepping 13 GenuineIntel ~2000 Mhz

This is really the only part of all the information you’ve dumped that is relevant. x64 indicates the CPU uses the 64-bit assembly/instruction set.

Darren
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I think this is probably your machine. Worth taking a look at the bottom of the laptop and confirming the exact model number though.

http://www.toshiba.co.uk/discontinued-products/satellite-l350-170/

The good news is that you should be able to run a 64-bit OS on that thing.

The bad news is that at least according to Toshiba you can install a maximum of 4GB of ram. On the bright side it seems your laptop has a new enough chipset* to actually use all 4GB (unlike slightly older laptops that could only use 3.something GB).

Sometimes manufactures do under-state the maximum ram but my googling isn't turning up anything much. I expect the only way to find out if 8GB will work is to try it and 8GB (2x4GB) of DDR2 is pretty expensive.

* The specs don't say what chip-set it has but they do say it has a GMA 4500M which from some googling appears to indicate a "Monetevideo" chip-set. Afaict Santa rosa (Monetevideo's predecessor) was the first Intel mobile chipset to support the full 4GB.

plugwash
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You have a 64 bit cpu but it looks like your laptop is only capable of having 4 GB RAM installed (2x2GB). You'll need to double check that information and the type of memory you need for that laptop.

casey
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Do have I a 64 bits pc?

Yes you have, it is written in the line with the word "Processor(s)" inside :-)

Processor(s): 1 Processor(s) Installed. [01]: x64 Family 6 Model 15 Stepping 13 GenuineIntel ~2000 Mhz

  • This is the question you should really had asked for: "Which model is it?"
    You should do some research from yourself, more than the windows output

    1. It was probably written on some stickers on your computer (if they are not removed), it may appear when the computer starts on the black screen before the OS is loaded.
    2. You may enter in the bios (that you may ask to upgrade[1b]) and probably easily read it.
    3. You may install a program to help you, such as the Intel® Processor Identification Utility[1] or cpu-z[2].
    4. You may rely on internet [3] and discover that is supported by LGA775 (the first below) or by the sockets PBGA479, PPGA478 the second one.

      Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz [Family 6 Model 15 Stepping 13]
      or
      Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz [Family 6 Model 15 Stepping 13]

    5. You can go to the Intel site and download the specifications of the whole family 6 from the page "6th Generation Intel® Processor Family"[4]

I want to upgrade to 8 GB.

Well you can install a 64 bit system but to know if you can address 8GB you have to check the motherboard not the CPU (even because you need to know the type supported). You know that

System Manufacturer: TOSHIBA
System Model: Satellite L350

What it misses is the sub-model [5]: for example the Toshiba Satellite L350-00J holds up to 4 GB instead the L350-ST3702 holds up to 8 GB. On that site are reported more then 3 pages of sub-codes this is not something that we can do for you...

... but it is even reported [6] that you can find your full model number... flipping it!

  1. Flip your Toshiba laptop over and locate the sticker on the back of the case. Note the number next to "Model No.," "Part No." or "Satellite." This is the model-part number.

  2. Power on the Toshiba laptop. Click the "Start" button on your desktop, and then right-click "Computer." Click "Properties." The model number may appear in the Properties

Or you can open a dos window (cmd.exe) and ask inside [7]

wmic baseboard get product,manufacturer
Hastur
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Yes Its capable to run 64 bit OS, You can use a miximum o f 4 gb of RAM, You wanted 8 gb RAM but you can focus on a SSD which will be the most significant factor.