We just upgraded office 2010 to 2016 in our company and a single user has be having issues with this since day 1. For some unknown reason, everytime they open a document it defaults to Web Layout. Anyone have some ideas as to why this is?
The only time it doesn't happen is when they open a read only doc where it opens in print layout, the only reason that it does that is because I have a RegKey being pushed out that disables Read Layout on read-only docs. (No this isn't the cause because we made this change after as an attempt to fix it).