Windows Explorer stops working windows 10

Question

I have a new Lenovo computer and windows explorer stops working from time to time, I have windows 10.

This is the XML log of the error:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2017-11-07T13:02:52.128724600Z" /> 
  <EventRecordID>3226</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>DEVELOPER.w2d.sub.de</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>explorer.exe</Data> 
  <Data>10.0.15063.674</Data> 
  <Data>d8364343</Data> 
  <Data>unknown</Data> 
  <Data>0.0.0.0</Data> 
  <Data>00000000</Data> 
  <Data>c0000005</Data> 
  <Data>00000000073c0fd8</Data> 
  <Data>b48</Data> 
  <Data>01d357c64cfa379f</Data> 
  <Data>C:\WINDOWS\explorer.exe</Data> 
  <Data>unknown</Data> 
  <Data>354346ba-4d07-4316-8f12-eda67d12a656</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>

Hope you can help me. Thanks in advance

score 0 · Answer 1 · answered Nov 07 '17 at 14:00

The issue could be caused by some reasons.

Restart explorer.exe in Task Manager.
Update your current video driver
Run System File Checker (SFC) to check your files
Scan your PC for Virus or Malware infections
Start your PC in a Clean Boot environment and troubleshoot the issue
Test for picture files that may contain corruption

The link below is about Windows Explorer has stopped working for Windows 7, also it is suit for Windows 10. It includes detailed information for steps.

https://support.microsoft.com/en-us/help/2694911/error-windows-explorer-has-stopped-working

Windows Explorer stops working windows 10

1 Answers1