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Google images is getting me nowhere, so I have to see if humans can recognise this overlay.

I work customer support on an online game, & this overlay [or the app behind it] is causing some issues for our users.

I'm trying to identify what app it's from.

enter image description here

So far, no-one has been able to discover what it might be.
Checks for common ground are coming up light. Users on Intel & AMD CPUs, AMD & NVidia graphics, so not a 'shadowplay' type thing.
So far, the only common ground is "Windows 10" but a wide variety of builds.

Our user-base is not generally technically-minded, so getting them to run any kind of test more than visual inspection doesn't work... even asking what OS they're running generally gets answers like 'Dell' or 'Best Buy' ;-)

Tetsujin
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3 Answers3

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This is the sound overlay in Windows 10. This comes up when a user users a device to change the volume levels (such as keyboard buttons or a physical knob on some speakers/speakerbars).

Allen Howard
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It is the Toast indicator for volume control and it is currently muted. And it would explain why your gaming end users are calling technical support about a poor experience since they've turned off their sound.

123456789123456789123456789
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This comes from Windows Explorer, i.e. explorer.exe. Therefore, it is part of the Windows itself.

Proof:
If you exit the Windows Explorer (Ctrl+Shift+right-click the taskbar and from menu select Exit), this will stop appearing.

miroxlav
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