Windows search service crashes on indexing

Question

My issue is very similar to the one asked in that question: Windows Service SearchIndexer.exe Crashes on Indexing , however the asker there seems to have abandoned it, hence the repost by me.

Basically, when I check windows error report, I see Windows Indexing crash every 5 minutes. I'm also unable to search my mail in Outlook 2013. I found out about it since wermgr.exe was regularly stealing focus from other applications.

Details of the crash from Event Viewer:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2018-03-26T07:35:20.000000000Z" /> 
  <EventRecordID>122369</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>my.host.name</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>SearchIndexer.exe</Data> 
  <Data>7.0.7601.23930</Data> 
  <Data>59deb9ab</Data> 
  <Data>KERNELBASE.dll</Data> 
  <Data>6.1.7601.23915</Data> 
  <Data>59b94f2a</Data> 
  <Data>c0000005</Data> 
  <Data>000000000000ca53</Data> 
  <Data>484</Data> 
  <Data>01d3c4d4fd3f0697</Data> 
  <Data>C:\Windows\system32\SearchIndexer.exe</Data> 
  <Data>C:\Windows\system32\KERNELBASE.dll</Data> 
  <Data>3bfd5da3-30c8-11e8-bdaf-c85b760b9951</Data> 
  </EventData>
  </Event>

I followed instructions by magicandre1981 from the other thread and got a crash dump, summary below. In case the full dump is needed, I can upload it somewhere.

Dump Summary
------------
Dump File:  SearchIndexer.exe.1156.dmp : C:\Localdumps\SearchIndexer.exe.1156.dmp
Last Write Time:    26/03/2018 09:35:23
Process Name:   SearchIndexer.exe : C:\Windows\System32\SearchIndexer.exe
Process Architecture:   x64
Exception Code: 0xC0000005
Exception Information:  The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information:   Present

System Information
------------------
OS Version: 6.1.7601
CLR Version(s): 

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
SearchIndexer.exe   C:\Windows\System32\SearchIndexer.exe   7.0.7601.23930
ntdll.dll   C:\Windows\System32\ntdll.dll   6.1.7601.23915
verifier.dll    C:\Windows\System32\verifier.dll    6.1.7600.16385
kernel32.dll    C:\Windows\System32\kernel32.dll    6.1.7601.23915
KERNELBASE.dll  C:\Windows\System32\KERNELBASE.dll  6.1.7601.23915
sysfer.dll  C:\Windows\System32\sysfer.dll  12.1.7004.6500
advapi32.dll    C:\Windows\System32\advapi32.dll    6.1.7601.23915
msvcrt.dll  C:\Windows\System32\msvcrt.dll  7.0.7601.17744
sechost.dll C:\Windows\System32\sechost.dll 6.1.7600.16385
rpcrt4.dll  C:\Windows\System32\rpcrt4.dll  6.1.7601.23915
user32.dll  C:\Windows\System32\user32.dll  6.1.7601.23594
gdi32.dll   C:\Windows\System32\gdi32.dll   6.1.7601.23914
lpk.dll C:\Windows\System32\lpk.dll 6.1.7601.23930
usp10.dll   C:\Windows\System32\usp10.dll   1.626.7601.23894
ole32.dll   C:\Windows\System32\ole32.dll   6.1.7601.23889
oleaut32.dll    C:\Windows\System32\oleaut32.dll    6.1.7601.23775
tquery.dll  C:\Windows\System32\tquery.dll  7.0.7601.23930
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.1.7601.17514
mssrch.dll  C:\Windows\System32\mssrch.dll  7.0.7601.23930
esent.dll   C:\Windows\System32\esent.dll   6.1.7601.17514
imm32.dll   C:\Windows\System32\imm32.dll   6.1.7600.16385
msctf.dll   C:\Windows\System32\msctf.dll   6.1.7601.23915
psapi.dll   C:\Windows\System32\psapi.dll   6.1.7600.16385
shell32.dll C:\Windows\System32\shell32.dll 6.1.7601.23893
profapi.dll C:\Windows\System32\profapi.dll 6.1.7600.16385
CRYPTBASE.dll   C:\Windows\System32\CRYPTBASE.dll   6.1.7601.23915
secur32.dll C:\Windows\System32\secur32.dll 6.1.7601.23915
sspicli.dll C:\Windows\System32\sspicli.dll 6.1.7601.23915
credssp.dll C:\Windows\System32\credssp.dll 6.1.7601.23915
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.8530.16385
msidle.dll  C:\Windows\System32\msidle.dll  6.1.7600.16385
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.1.7601.23471
rsaenh.dll  C:\Windows\System32\rsaenh.dll  6.1.7600.16385
RpcRtRemote.dll C:\Windows\System32\RpcRtRemote.dll 6.1.7601.17514
mssprxy.dll C:\Windows\System32\mssprxy.dll 7.0.7601.23930
propsys.dll C:\Windows\System32\propsys.dll 7.0.7601.17514
ntmarta.dll C:\Windows\System32\ntmarta.dll 6.1.7600.16385
Wldap32.dll C:\Windows\System32\Wldap32.dll 6.1.7601.23889
vssapi.dll  C:\Windows\System32\vssapi.dll  6.1.7601.17514
atl.dll C:\Windows\System32\atl.dll 3.5.2284.0
vsstrace.dll    C:\Windows\System32\vsstrace.dll    6.1.7600.16385
samcli.dll  C:\Windows\System32\samcli.dll  6.1.7601.17514
samlib.dll  C:\Windows\System32\samlib.dll  6.1.7601.23677
netutils.dll    C:\Windows\System32\netutils.dll    6.1.7601.17514
es.dll  C:\Windows\System32\es.dll  2001.12.8530.16385
apphelp.dll C:\Windows\System32\apphelp.dll 6.1.7601.17514
cfgmgr32.dll    C:\Windows\System32\cfgmgr32.dll    6.1.7601.17514
wtsapi32.dll    C:\Windows\System32\wtsapi32.dll    6.1.7600.16385
winsta.dll  C:\Windows\System32\winsta.dll  6.1.7601.18540
userenv.dll C:\Windows\System32\userenv.dll 6.1.7601.17514
sxs.dll C:\Windows\System32\sxs.dll 6.1.7601.17514
Query.dll   C:\Windows\System32\Query.dll   6.1.7601.23930
ELSCore.dll C:\Windows\System32\ELSCore.dll 6.1.7600.16385
elslad.dll  C:\Windows\System32\elslad.dll  6.1.7600.16385
NaturalLanguage6.dll    C:\Windows\System32\NaturalLanguage6.dll    6.1.7601.17514
crypt32.dll C:\Windows\System32\crypt32.dll 6.1.7601.23769
msasn1.dll  C:\Windows\System32\msasn1.dll  6.1.7601.17514
NLSData0007.dll C:\Windows\System32\NLSData0007.dll 6.1.7600.16385
NLSLexicons0007.dll C:\Windows\System32\NLSLexicons0007.dll 6.1.7600.16385
NLSData0009.dll C:\Windows\System32\NLSData0009.dll 6.1.7600.16385
NLSLexicons0009.dll C:\Windows\System32\NLSLexicons0009.dll 6.1.7600.16385
NLSData0018.dll C:\Windows\System32\NLSData0018.dll 6.1.7600.16385
NLSLexicons0018.dll C:\Windows\System32\NLSLexicons0018.dll 6.1.7600.16385

Zaroth · Accepted Answer · 2018-03-28T05:57:40.983

Alright, so I solved my problem. However, I have no real confidence in that the last step was what truly helped my case, so I'll list all the steps I did in order to get it working again.

I tried to rebuild search index - didn't help
Installed Intel Rapid Storage driver - no change
Ran chkdsk on both hard drives - didn't help
Unchecked the box to permit indexing on C: drive and subdirectories, and then checked it again - didn't help
Removed from indexing options in control panel every entry but "Microsoft Outlook" and "Favorites" and then rebuilt the index again - seemed to somewhat help for a moment, but stopped working again promptly (no search in Outlook, but also the error reports stopped coming)
Disabled Cached Exchange Mode for my account in Outlook - search seems to work again, not breaking for one day straight now.

Not sure if this is helpful to future visitors, since I didn't identify the root cause, but as of now the Outlook search is working and I'm satisfied. Thanks for all the suggestions in the comments.

Windows search service crashes on indexing

1 Answers1