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I just upgraded my PC from Windows 7 to Windows 10. I did a fresh install to avoid any issues, but unfortunately it's been nothing but problems.

The PC freezes for about 10 seconds every 10 seconds. When it freezes, I can move the mouse pointer, but nothing responds, not even ctrl+alt+delete. After 10 seconds of doing absolutely nothing, it seems all my inputs happen at once. This happens consistently every time I boot.

The only things I've installed are:

  • All the latest drivers
  • The latest Windows updates (v1803)

I don't have an anti-virus, firewall, or anything else yet.

Specs:

  • Motherboard: Asus Maximus IX Hero
  • CPU: Intel i7 7700k
  • GPU: Nvidia GTX 980 TI

So it's fairly beefy. The same hardware just worked fine in Windows 7, so it's not a hardware issue.

One thing I've noticed is that the System process is at 15% (> 100% of one CPU core) at all times. Based on recommendations here, I ran Process Monitor and discovered the faulty thread is called ntoskrnl.exe!rtlavlremovenode. Unfortunately googling that doesn't produce anything useful.

Has anyone seen this before?

BlueRaja - Danny Pflughoeft
  • 7,841

1 Answers1

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Analyzing the issue using the these steps, it turns out the freeze occurs entirely in ntoskrnl.exe (with the final call being to ntoskrnl.exe!CmpRemoveKeyHashFromTableEntry), which means it's a Windows bug. Sure enough, reinstalling Windows and installing the same drivers, but not installing the Windows 10 v1803 update fixed the issue.

So the solution is: Don't install v1803 of Windows until they fix their stuff. If you already have, roll-back or reinstall :(

BlueRaja - Danny Pflughoeft
  • 7,841