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On occasion when I try to create a new site or update an existing one, I get the message "ERROR: Sorry, this request is taking longer than normal."

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The issue seems to last several hours at a time and is not alleviated by connecting to different WiFi networks or restarting my browser.

Since I'm a Premium member I've submitted a help ticket for this issue and the response I got was:

We've tested this on our end and can't replicate the issue. We've released a patch to fix this issue. Uninstall and reinstall the plugin.

Kind of self-contradictory, but whatever. Reinstalling resolves the problem but is too nuclear for my taste, it takes too long and wipes out any preferences I had saved.

Has anybody else seen this, and you do you know any method of resolving it that is quicker than reinstalling LastPass entirely?

Browser: Firefox Quantum 61.0.1

Cory Klein
  • 1,752

2 Answers2

1

I ran into this issue after a recent update (Jan 2020). Disabling didn't work, I also had to uninstall and re-install the plug-in for Firefox.

Damian Manda
  • 151
0

I think I've fixed this in the past by logging out of LastPass and then back in again via the extension.

Cory Klein
  • 1,752