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I recently brought a OneAudio studio wireless headset but I have found that when I connect it to my laptop it stutters a lot. My laptop is a Lenovo G510 and uses Windows 10

I have also tried the headset on a Chromebook and a Samsung phone. It works fine on the phone but not as well on the Chromebook.

I have tried running the sound and Bluetooth troubleshooters and my Bluetooth drivers are up to date. The headset is fully charged and within range of the laptop and I have no other Bluetooth devices so I know this is not a problem. I have also tried disabling handsfree telephony and audio sink in the device properties.

Is there any way to fix this?

Tori Harris
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1 Answers1

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Have you tried turning off Wi-Fi on your laptops while testing the headset? Wi-Fi channels 1-14 (1-11 only in North America) and Bluetooth can both use 2.4GHz frequencies, and there could be interference (unless your Wi-Fi uses 5GHz frequencies, channels 36 and up).

SUM1
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