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My Windows 10 Pro laptop (local account) has been locked out and I'm unable to login. To make matters worse my Administrator account is disabled and my drive has Bitlocker enabled!

How can either re-enable the Admin account or unlock the local account?

I say Reinstate Monica
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Wayne
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1 Answers1

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I managed to get it working following the steps in Enable Built-in Administrator without Logging In.

Basically I did;

  1. Restarted Windows holding down Shift, this allowed me to enter Advanced Startup
  2. Selected Advanced Options and enter a Command Prompt startup
  3. Entered my Bitlocker Recovery Key to gain access to my drive. Note: my drive was now marked as D:
  4. Changed directory to D:\Windows\System32
  5. Made a backup of Utilman.exe (Ease of Access) using the following command; copy utilman.exe utilman1.exe
  6. Replaced the Utilman.exe with cmd.exe; copy /y cmd.exe utilman.exe
  7. Rebooted
  8. At the login page, I clicked the Ease Of Access button, which now opened up my command prompt
  9. Here I used the following command to enable my admin account; net user Administrator /active:yes
  10. Rebooted again
  11. Logged in with my admin account
  12. Unlocked my account

Back up and running like a charm. Just remember to copy back the original Utilman.exe if case you ever need it back.

Wayne
  • 49