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Assistance needed with 2018.3.3 Desktop Tableau 64 bit install on Windows 10 x64 laptop. How to reproduce the problem:

  1. Right click on TableauDesktop-64bit-2018-3-3.exe and select "Run as Administrator"
  2. Installer starts humming with nice gui representation of progress
  3. Nice dialog box appears and displays the following:

enter image description here

I know I have no existing installation on this laptop (2x check Programs in the Control Panel...nothing).

Check log file and see this:

[28F4:39B0][2019-02-01T09:53:06]e000: Error 0x80070666: Process returned error: 0x666
[28F4:39B0][2019-02-01T09:53:06]e000: Error 0x80070666: Failed to execute EXE package.
[3E54:3E58][2019-02-01T09:53:06]e000: Error 0x80070666: Failed to configure per-machine EXE package.
[3E54:3E58][2019-02-01T09:53:06]i319: Applied execute package: VC2017Redist, result: 0x80070666, restart: None
[3E54:3E58][2019-02-01T09:53:06]e000: Error 0x80070666: Failed to execute EXE package.
[28F4:39B0][2019-02-01T09:53:06]i351: Removing cached package: VC2017Redist, from path: C:\ProgramData\Package Cache\48E3744F33F49113BE971E334754F1E475C5AFAA\

Surmise that it detects existing installation of the "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012".

Ahmed Ashour
  • 2,490

1 Answers1

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Log Files Indicate Detection of the Installation of "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012" which Leads Installer to Throw Error and Shutdown Installation

Solution:

  1. Navigate to control panel>Programs and Features
  2. Observe installation of "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012"
  3. Consider dependent program associated with the "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012". Make notes of this uninstall because it could affect a dependent program. In this case, the installation date with about a month ago at about the same time that Visual Studio itself was installed with no other known dependent programs (might need to uninstall, reinstall). I do not use Visual Studio very often (and might need to uninstall/reinstall it).
  4. Proceed to uninstall "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012"
  5. Right click on TableauDesktop-64bit-2018-3-3.exe and select "Run as Administrator"
  6. Watch installer start humming with nice gui representation of progress
  7. Smile when the install completes successfully