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When trying to start Box Drive after installation I get Failed to execute script bfd_main after a long wait. I've seen similar reports from users trying to run Box Sync as well.

Failed to execute script bfd_main

I'm running Windows 7 Professional.

I've tried:

  • Made sure that Box Sync is uninstalled
  • Reinstalled Box Drive - as administrator and/or compatibility mode for Windows 7
  • Running Box Drive as Administrator
  • Running Box Drive in compatibility mode for Windows 7

Non of the above steps worked.

Looking at Task Manager > Processes - I see a Box.exe process that hangs and no BoxUI.exe which usually runs in tandem.

Zeke
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1 Answers1

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After reviewing Box's article Large Scale Deployments for Box Drive, I realized that the issue might be with the dependencies.

  • I reinstalled Update for Universal C Runtime

  • Repaired the installation of Microsoft .NET Framework (v4.7.2 in my case)

    And Box Drive started up with a hitch.

Community
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Zeke
  • 41