hopefully someone can help. I had a client whose HP laptop - tried to install 1803 update and failed into a reboot loop - troubleshoot - system restore enables access to the desktop. I downloaded 1903 media creator and brought the laptop uptodate. All seemed ok on restart and left the laptop with the client. Now the laptop has gone back into a "installing update" loop even though it has 1903 update (successful so earlier updates not needed?) - Question is why windows can't figure out it is uptodate and where in the reboot process is it being told to try and install an update not needed? I need to break this loop - any ideas? Thanks Andy
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