I’m continuing to work on an exasperating Word 365 problem that I exhaustively documented in Microsoft’s purported support forum (documenting all of the hardware and software involved) earlier. As per usual, no luck.
Since that time, I’ve added the shared network path to the trusted locations for Word. Sometimes it works, opening and closing a network document instantly with only “starting” displayed in the splash screen when it opens – just like a local document. Other times, it displays a succession of “contacting” messages – the server, the directory, the file – before the document finally opens in over 10 seconds. And it closes even slower. This can even happen even on successive openings of the same document.
Everything would be fine if I could just get Word to always treat the files on the mapped network drive as local instead of residing on the Internet, but Microsoft doesn’t believe that there’s a problem if local documents open and close properly. Does anybody know a workaround or a combination of settings that will enable me to return to the network functionality of Word 2007?
