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My customer and I use Office 365. All the old contract documents (*.doc) of his were made with various previous Word versions and carefully taylored to fit on one page. When he now opens the old documents 4-5 paragraphs are wrapped to page 2. Thus the original document cannot be reproduced.

It looks like the line spacing is too big.

Strange though: on two of my computers everything looks good.

I think I ruled out the following points but none did help:

  • the font is installed on both machines (Lucida Sans Unicode / 8.5 pt.)
  • All Settings in Word-Options -> Extended -> Layout options and Compatibility options are identical (and were not changed beforehand)
  • I installed the same printer driver on both machines (MIcrosoft PS Class Driver) because I know that printer drivers used to influence the layout
  • I transferred my normal.dotm to his PC.

See below screenshots to give you an idea. Any help is greatly appreciated!

this is correct: formatted correctly

this is not (2 pages) formatted incorrectly 1/2 formatted incorrectly 2/2

Wolfgang Jacques
  • 153

1 Answers1

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The case is dismissed. No solution found, I am doing some manual work now and move on. It must have something to do with line spacing handling and the font (Lucida Sans Unicode 8.5) and Word formatting is crap anyway :/

I blame the customer for not working correctly over the last 10 years ;)

Wolfgang Jacques
  • 153