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I've had this strange issue on my laptop whenever I use Windows 10 (When I use Linux I'd have a different issue when I plugged headphones in, they would be correctly detected but there was some minor issue which could be solved by muting or unmuting a sound channel in alsa, or something along those lines, eventually I just created a script that does it automatically to solve it there)

Either way when I plug the headphones in I would get this prompt:Which device did you plug in? With an empty selection in the dropdown menu

Strangely without any default selection for the device type. (Options are HiFi Headphone, Speaker Out and S/PDIF-Out) It doesn't matter what I select in this menu the result is the same.

Windows just keeps playing sound on speakers, no sound in headphones. However if I restart the computer, then on boot it correctly detects and uses the headphones. If at any point I unplug them, I have to restart the laptop again to actually use them.

Having to restart my computer everytime I plug in my headphones however is not quite acceptable. The laptop model is an MSI GE75 Raider 8SE.

Sound device HWIDs: HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_14621272&REV_1001 HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_14621272

I've had very few ideas on how to work around this, so far I've unsuccessfully tried:

  • Updating the driver (Current version: 6.0.8794.1)
  • Going to the sound control panel and disabling and re-enabling the speakers
  • Uninstalling the driver
Cestarian
  • 1,997

1 Answers1

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I'm thinking you should uninstall it from Device Manager & tick box to 'delete the driver software...' then reboot. Test it after it comes back on, assuming it doesn't work install the latest driver v6.0.8794.1 from Windows Update Catalog site:

gregg
  • 6,307