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My PC got attacked by a hets ransom virus. It corrupted my windows and encrypted all the files on my PC, including the original windows image file that came with the laptop. I now understand the importance of keeping the image file safe on an external drive.

So, now my windows is corrupted. Windows update registry (wuauserv) is missing. I tried importing it from my other laptop. But it keep getting deleted again on every restart. Also, Windows Defender is missing. These are the two major components that I know of, that are missing. I am not sure what else has gone wrong. So, I preferred resetting the Windows instead of repairing it. Because I already had lost all my data, so I had nothing left to lose.

But when I reset the windows, the missing components still stay missing. It's like Windows just removes the installed apps and it's not all together a fresh copy of windows. I believe I needed to install windows from the initial image file in this case, but I have lost that as well. What can I do now to get my original windows back?

Adil Malik
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1 Answers1

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  1. Using a 4 GB (or larger) flash drive, you can make a Windows 10 installer using another, uninfected PC using the Microsoft Windows 10 Media Creation Tool.

  2. Boot from the flash drive and reinstall Windows 10 from scratch. Be sure to delete all existing partitions before starting the install.

I recommend backing up your encrypted files before proceeding with the clean install in case the decryption key becomes available in the future.

Mr Ethernet
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