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I'm printing invoices from quickbooks premier 2009 and I have around 300 to print. But the job always fails at 138. It doesn't give any error messages, the print dialog box just disappears. and quickbooks acts like nothing was printed.

The printer is a lexmark color laser c544n on windows xp sp3. It's pretty new.

I've tried reinstalling the driver as well as change the way it spools (sending it directly to the printer). But nothing seems to work.

I don't know how big the file is. But they are all 1 page invoices. There's nothing about page 138 thats different from the others. How would you find out how big the file is? It says memory standard: 128mb memory maximum: 640mb.

I did talk to quickbooks support, and they say it's the printers problem.

fixer1234
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gregh
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2 Answers2

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Make sure that the memory setting (if there is one) in the Windows printer configuration matches the actual memory of the printer.

boot13
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I know this question is old, but in this situation I would probably try printing to a PDF printer then printing the PDF. That way you can create the batch of invoices once with QuickBooks then keep printing the PDF until you get it all. You can try printing 100 pages at a time, or printing all pages except page 138, and that might help figure out whether the problem is something about page 138 or if the printer driver just can't handle a 138 page job for some reason.

Some free PDF printers to try:

Stephen Jennings
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