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I am using a computer with Windows 10.

Last Tuesday I was going to watch a webinar and it required me to install the GoToWebinar (from LogMeIn).

After finishing the Webinar, I deleted the Desktop shortcuts and went straight to the Control Panel and uninstalled what I had to install.

Once I started the computer on the next day, I have noticed that the file GoToWebinar Opener.exe was present.

I have followed this procedure, restarted my machine, but the file was still there.

I have then, installed the software again and try to delete it using Revo Uninstaller Pro. It didn't work and now, I can't delete the following files:

GoToMeeting Installer.exe

GoToWebinar Opener.exe

GoToWebinar Files that keep on popping up

The program seems to be deleted, however I can't get rid of these files.

I have tried the following steps:

1) Right click + Delete

If I right click one of the files, let's use GoToMeeting Installer.exe as example, and press Delete, I appears the following:

Right Click + Delete

And, even though I am using an account with Admin rights, I get the following warning:

Right Click + Delete with Admin

Ps. This worked for a while, but, a bit after the files were deleted, they they kept on appearing again. Now, it says that I don't even have permissions to do it.

2) Using Revo Uninstaller Pro

As the program was uninstalled, it doesn't show, on Revo Uninstaller Pro, in the section "All Programs".

I have then used the Hunter Mode, to select the files, and press:

2.1. Kill and Delete Process

I get the following warning:

Warning after Kill and Delete

Which then gives me this message if I press "Yes":

Permissions

2.2. Uninstall

I end up with the following warning.

Uninstall warnning


The files are not recognized as a treat by Windows Defender and Malwarebytes.

Any advice on how to get rid of these files is appreciated.


Edit 1: Using Autoruns

Autoruns

1 Answers1

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The information you provided and the initial explanations were not part of the issue. So at this point, it appears to be a virus (looking at the filenames) you downloaded. Scan fully with Windows Defender.

A proper "Go To Meeting" installation uninstalls properly.