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I want to use my own domain with my Microsoft 365 Family plan, but there is no way I am transferring it to GoDaddy. Is there way way around this “requirement” or am I stuck?

Giacomo1968
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Brie
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4 Answers4

21

This related Reddit discussion indicates that it's possible and working at the time. It involves pretending to go to GoDaddy, and then capturing key values from the outlink for manual DNS updating.

https://www.reddit.com/r/Office365/comments/ft15pk/use_personalized_domain_with_outlook_and_office/

  1. Go to outlook, the premium settings and choose the option to "get started" with a personalized domain.

  2. Click the option to buy a new domain with GoDaddy, and a new window opens

  3. Copy the URL of the new window that opens, it should look like this: https://domainconnect.godaddy.com/v2/domainTemplates/providers/outlook.com/services/personalizedoutlookemail/apply?mxRecordValue=XXXXXXXXX&state=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    The part that you need is "mxRecordValue=XXXXXXXXX"

    The XXXXXXXXX is the unique ID for verification used in DNS

  4. Go to your own domain DNS settings and add the following settings replacing XXXXXXXXX with your ID found in step 3.

    The dot on the end of the external domains is not a typo!

Name TTL Type Value Priority
@ 1 hour MX XXXXXXXXX.pamx1.hotmail.com. 0
@ 1 hour TXT v=spf1 | include:outlook.com -all
autodiscover 1 hour CNAME autodiscover.outlook.com.
_dmarc 1 hour TXT v=DMARC1; p=none;
_domainconnect 1 hour CNAME _domainconnect.gd.domaincontrol.com.
_outlook 1 hour TXT XXXXXXXXX

  1. Return to the premium settings in outlook to set your custom domain.

  2. Choose the option "I already have a domain"

  3. Enter the domain you just configured

  4. You have to click to login to GoDaddy, do this, but just exit the page it goes to.

  5. Congratulations it should now say you connected the domain with GoDaddy!

Ramhound
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lairdb
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4

This is described in the article Get a personalized email address in Microsoft 365:

Q: I already own a domain that's registered with a provider other than GoDaddy. Can I set up a personalized email address in Outlook.com?

A: At the moment, we only support connecting domains managed by GoDaddy with Outlook.com.

When entering my Premium subscription, I can see the following in Manage my subscription:

enter image description here

The answer is then : Not possible at the moment. I have no information if this will change in the future.

harrymc
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1

Not according to Microsoft.

In their FAQ for personal and family subscriptions (Get a personalised address in Microsoft 365) is this question:

I already own a domain that's registered with a provider other than GoDaddy. Can I set up a personalized email address in Outlook.com?

Their answer is:

At the moment, we only support connecting domains managed by GoDaddy with Outlook.com

Business and enterprise plans allow other registrars - see this MS doc Buy a domain name

lx07
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0

That doesn't work anymore since Nov 2023. But I have just done the following and it's totally FREE, and just about as good. You could use this method with MS 365 Family or Personal but you don't have to. You can use a free Outlook account too.

  1. Sign up for a free https://improvmx.com account and set up forwarding of up to 10 aliases and point them to your free Outlook email address. You'll have to change the DNS records for your domain on your domain registrar's site. Just follow the instructions of improvmx.com

  2. Open your free Outlook mail and click on settings (top right)

  3. Click on Email, then Forwarding and IMAP, and sign in

  4. Still under Forwarding and IMAP, scroll down to and click "manage or chose a primary alias"

  5. Click on "add email address"

  6. Choose the button "Add an existing email address as a Microsoft account alias"

  7. Enter your custom email address that you have already pointed to Outlook from improvmx.com and click "add alias"

  8. Verify the email address and then set it as primary. Voila, you now have a perfectly fine custom email. That sends and receives using your custom email address. You can set up individual free Outlook accounts for up to 10 people in your group or micro business as that's the max you can forward from improvmx.com

  9. you will also need to add DKIM and DMARC DNS records to avoid landing in your recipient's spam folder. They take 24-48 hours to propagate once added to your DNS and sometimes longer. Gmail and Yahoo require them since early 2024. Get them for improvmx here: https://help.improvmx.com/getting-started/adding-dkim-and-dmarc-records-to-your-domain

Geri Lehner
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