I'm having an issue with my home network. I'm a software dev but have somewhat limited network knowledge.
I always used my own router to provide internet to my home network but, last year, I "upgraded" our TV/Internet experience to Videotron's Helix setup (same as Comcast X1, in Quebec). That meant that I needed to use their modem/router to connect the wireless devices on each television. But I needed to keep my "old" router (Asus RT-AC68U) because many devices were connected to it via LAN.
So, the provider signal comes in the modem/router via a coax cable, then a network cable goes to my other router to provide internet to other wired devices.
The new router was setup as the DHCP server (192.168.1.1) and my old new, not (192.168.1.2).
This worked fine for a year until there was an apparent update to the modem/router because it's ip changed to 10.0.0.1.
Now, I cannot access my old router, which I'm guessing is still using the same ip as before.
BTW, every device connected to this router is still connected to the internet. No issues here.
I've tried looking at the modem/router "connected devices" page to see if I could find my router's address, and also tried a few commands:
Ipconfig shows that my main computer, which is connected via LAN to the old router, has a default gateway of 10.0.0.1, and not my old router (which I thought it would show).
Tried tracert to any devices connected via LAN or WAN to my old router to see if I would see it, but nothing.
Route print also... nothing that I see/understand ;)
If I reset my old router, I'm guessing it will revert to the default IP, which would be 192.168.1.1 which I'm guessing I cannot access from a 10.0.0.x ip range.
I thought about changing the modem/router ip range back to 192.168.1.1, with it's original range but, that would only mean that it might change back to 10.0.0.1 with a future update.
Really don't know where to go from here...
Any help would be greatly appreciated.