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I need to access an FTP site and want to setup IIS, but when clicking Turn Windows feature on or off in Control Panel, I receive error:

Windows cannot find C:\Windows\System32\OptionalFeatures.exe

enter image description here

  • I have tried sfc /scannow, but it is also showing: 
    sfc /scannow is not recognized as an internal or external command
  • I cannot do anything from Registry Editor and have also set PATH in Environment variable: 
    C:\Python27\;C:\Python27\Scripts;C:\Program Files\Common Files\Oracle\Java\javapath;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\iCLS\;C:\Program Files\Intel\Intel(R) Management Engine Components\iCLS\;C:\Windows\System32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\dotnet\;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\170\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\Azure Data Studio\bin;C:\Program Files (x86)\Microsoft SQL Server\150\Tools\Binn\;C:\Program Files\Microsoft SQL Server\150\Tools\Binn\;C:\Program Files\Microsoft SQL Server\150\DTS\Binn\;C:\Users\Akshay\AppData\Local\Android\Sdk\tools;C:\Users\Akshay\AppData\Local\Android\Sdk\platform-tools;C:\Program Files\nodejs\;C:\ProgramData\chocolatey\bin;C:\Program Files\Java\jdk1.8.0_211\bin;C:\Program Files\MongoDB\Server\4.4\bin;C:\Program Files\Git\cmd;

Can anyone point me in a better direction?

JW0914
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Akshay Makwana
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1 Answers1

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Windows components are missing, which is strange and worrying.

If it was not you that deleted these files, it could have been either a faulty antivirus that you have installed, or your computer is infected.

I suggest starting with taking backups of your data.

Then Do a Repair Install of Windows 10 with an In-place Upgrade in order to restore Windows to a working state. This is equivalent to doing a major Windows upgrade.

If Windows is now working, do deep antivirus scans with several well-known antivirus products. If any of them find anything, you will find more information in the post How can I remove malicious spyware, malware, adware, viruses, trojans or rootkits from my PC?

The last option is formatting your disk and installing Windows from scratch, but let's hope that you can avoid it.

harrymc
  • 498,455