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I've been struggling with some very strange windows freeze for over a year now.

The Issue occurs once/twice a day, but if the system is idle, it may not happen for a week or so (but still freezes in the end).

First of all, it's a "hard" freeze, i.e. the system is totally unresponsive, keyboard, network, etc... everything is dead.

I've tried to generate a crash memory dump by enabling RightCtrl+2xScrLk combination (which works when the system is not frozen), and through PowerButton, but nothing works, so I can not debug it.

What's interesting about this freeze is that it "survived" total hardware upgrade (MB/CPU/GPU/RAM) and Windows 10->11 upgrade. I've tried to disconnect all external devices, disable drivers, but nothing helps.

Obviously I've been monitoring memory/cpu/logs, but there's nothing unusual there. At this point all I can think of is a total reinstall of everything, but given the amount of legacy software installed it'll be a very lengthy path.

I would appreciate any idea on how to investigate this.

DavidPostill
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Gena
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0 Answers0